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Business Systems & IT Administrator

Jobot

Garrison, MD

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JOB DETAILS
SALARY
$60,000–$70,000 Per Year
SKILLS
Authentication, Business Solutions, Business Support, Business-to-Business (B2B), Cross-Functional, Customer Relations, Desktop Administration, ERP (Enterprise Resource Planning), Health Plan, Help Desk, IBM AS-400 Server, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Legal, Microsoft Excel, Microsoft Product Family, Mobile Devices, Multitasking, Network Administration/Management, Network Support, Network Switching, Operational Support, Operations, Organizational Skills, Printers, Problem Solving Skills, Reporting Skills, Sales, Sales Administration, Sales Support, Small Company, Systems Administration/Management, Systems Maintenance, Team Player, Technical Research, Technical Support, User Interface/Experience (UI/UX), Warehousing
LOCATION
Garrison, MD
POSTED
2 days ago
Business Systems & IT Administrator

This Jobot Job is hosted by: Jerry Sipocz
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $60,000 - $70,000 per year

A bit about us:

We’re partnering with a well-established, growing organization that prides itself on strong client relationships, operational excellence, and a collaborative team culture.

This is a small, stable company where technology plays a critical role in daily operations — and they’re looking for someone who wants real ownership.

If you enjoy being the person others rely on to “make it work,” solving problems across systems, and improving how a company operates, this is a role where you can truly make an impact.

Why join us?
  • Comprehensive health benefits
  • PTO package
  • 401k


Job Details

The Role
This is not a siloed help desk job.
You’ll serve as the internal go-to resource for business systems, reporting, and day-to-day technology support. The role blends IT support, ERP/system administration (AS400), reporting, vendor coordination, and light operational support.
It’s ideal for someone who enjoys variety, autonomy, and working directly with end users in a small-team environment.
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What You’ll Own
Business Systems & Reporting
  • Write and run queries in AS400 and Excel
  • Prepare monthly reporting for management and vendors
  • Set up and maintain B2B customer accounts
  • Support and administer Sales-I
  • Track contract expirations and renewals
  • Provide cross-functional administrative backup as needed

IT Support & Infrastructure
  • Provide daily hands-on IT support and troubleshooting
  • Set up PCs, printers, tablets, and sales devices
  • Configure users in Microsoft Admin Center (MFA, authenticator setup)
  • Document and maintain network/switch layout
  • Support warehouse handheld devices
  • Troubleshoot phone and connectivity issues

Systems & Program Support
  • Report and coordinate resolution of software issues (Gartman experience a plus)
  • Assist with program implementation (NXP 3.0)
  • Maintain system updates and equipment tracking (GoToResolve, Excel)

Research & Technology Improvements
  • Research new technology solutions and system upgrades
  • Manage equipment and supply inventory
  • Identify ways to improve efficiency and reporting processes

________________________________________
What We’re Looking For
  • Experience supporting business systems or ERP environments (AS400 a strong plus)
  • Comfortable being the primary internal IT contact
  • Strong Excel skills and reporting experience
  • Familiarity with Microsoft 365 Admin tools
  • Self-starter who can manage multiple priorities
  • Someone who enjoys working in a smaller, collaborative environment

Experience with Sales-I, GoToResolve, or Gartman is a plus — but not required.
________________________________________
Who This Role Is Perfect For
  • An IT support professional ready for more ownership
  • A business systems admin who likes hands-on user interaction
  • Someone leaving a large corporate IT team who wants visibility and impact
  • A technically strong, organized problem-solver who enjoys variety


Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

About the Company

J

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com 🤖

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com