Business Systems Analyst

GTT

Toronto, ON

JOB DETAILS

SKILLS

Acceptance Testing, Actuarial Skills, Agile Programming Methodologies, Algorithms, Analysis Skills, Application Programming Interface (API), Auto Insurance, Bank Management, Banking Services, Best Practices, Biology, Business Analysis, Business Solutions, Communication Skills, Computer Science, Customer Support/Service, Data Mapping, Financial Services, Fortune 500 Customers, Guidewire, Identify Issues, Insurance, Internet Technology, Knowledge Transfer, Multitasking, Operational Strategy, Options Analysis, Policy Development, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Analysis, Product Support, Productivity Management, Project Lifecycle, Project/Program Management, Quality Management, Requirements Management, Retail, SQL (Structured Query Language), System Integration (SI), Systems Analysis, Test Requirements, Test Tools, Underwriting, Wealth Management, Web Services, Wholesale Industry, Writing Skills, XML (EXtensible Markup Language)

LOCATION

Toronto, ON

POSTED

11 days ago

Primary Job Title:
Business Systems Analyst

Alternate / Related Job Titles:
• Senior Business Systems Analyst
• Insurance Business Systems Analyst
• Agile Business Analyst
• Systems & Integration Analyst
• Rating Systems Business Analyst

Location & Onsite Flexibility:
Toronto, ON — Hybrid

Currently 2 days/week onsite, moving to 4 days/week
Anchor Days: Tuesday, Wednesday, and/or Thursday

Contract Details

Position Type: Contract
Contract Duration:2 years
Start: As Soon As Possible
Pay Rate:C$60.00 – C$70.00/hr
Conversion Possible: Yes

Position Summary

The Business Systems Analyst (BSA) supports the delivery of high-quality technology solutions by developing clear system requirements and functional/technical specifications aligned with enterprise standards. This role partners closely with business stakeholders, technology teams, and project teams to elicit, analyze, document, and manage requirements throughout the project lifecycle.

The ideal candidate brings strong experience in insurance rating systems, Agile delivery, and integration technologies, with the ability to translate complex business needs into effective system solutions.

Key Responsibilities

Analysis & Solution Design

Research and analyze current-state system capabilities and recommend efficient technology solutions
Collaborate with stakeholders to evaluate solution options and assess impacts to processes and systems
Guide integration activities and ensure alignment with architecture and delivery frameworks
Maintain quality and consistency across deliverables by following BSA best practices

Requirements & Testing Support

Elicit, document, and manage functional and technical requirements
Translate requirements and use cases into test conditions and expected results
Support product, performance, UAT, and operational acceptance testing

Delivery & Collaboration

Follow established requirements management, project management, and enterprise delivery standards
Communicate clearly and consistently with stakeholders across business and technical teams
Manage priorities across single or multiple concurrent projects
Contribute to team knowledge transfer and support less experienced colleagues
Identify opportunities to improve team productivity and operational efficiency

Qualifications

Required

3+ years of experience as a Business Systems Analyst (insurance experience strongly preferred)
Hands-on experience working in Agile environments (Scrum or SAFe)
Foundational insurance rating experience, including rating engines or rating model development
Strong understanding of personal lines insurance (auto, residential)
Advanced Excel skills, including validating and troubleshooting actuarial calculation sheets
Experience with XML, APIs, and integration/web service technologies
Working knowledge of SQL, XML, and core pricing/rating concepts
Ability to support rating algorithm design based on actuarial specifications
Excellent verbal and written communication skills

Preferred / Nice to Have

Exposure to commercial insurance products and rating models
Experience with Guidewire or other policy administration systems
Familiarity with integration mapping, data transformations, or API testing tools
Prior collaboration with Underwriting or Pricing teams
Experience in advanced SAFe Agile environments
Broader knowledge of insurance workflows (policy issuance, endorsements, renewals)

Education

Degree in Computer Science or a related discipline
3–5 years of overall relevant experience

About the Company

A top 10 bank in Canada and North America, offering comprehensive financial solutions across retail, commercial, wealth management, and wholesale banking. The organization helps clients thrive in a rapidly evolving market through innovation, scale, and trusted expertise.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American–owned company based in Alaska. We value diverse and inclusive workplaces and partner with Fortune 500 organizations across banking, insurance, financial services, technology, utilities, life sciences, and retail throughout the U.S. and Canada.

Job Number: 26-01478
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