Business Process Analyst
Mitchell Martin
King Of Prussia, PA
JOB DETAILS
SALARY
$56.35–$80.50 Per Hour
LOCATION
King Of Prussia, PA
POSTED
3 days ago
Location: King of Prussia, PA
Employment Type: Contract
Compensation
Pay Range:$56.35-$80.50/Hrs
Description
Define and redefine business processes related to customer journeys and call centers.
Capture business requirements and identify testing scenarios.
Coordinate with technology architects for solution definition.
Work with cross-functional teams including customer operations and IT professionals.
Facilitate architecture and design of cross-platform integrations.
Engage in process improvements for integrated systems.
Key Responsibilities
Define business processes impacting customer journeys.
Capture and document business requirements.
Coordinate solutions with technology architects.
Facilitate design of cross-platform integrations.
Coordinate with project managers and IT partners.
Qualifications
Preferred local or regional presence; remote possible with travel required at key stages.
Experience in a hybrid waterfall/agile environment.
Ability to manage multiple projects simultaneously.
Strong communication skills across various formats.
Organizational skills to lead discussions and initiatives.
Core Technologies
CRM | ERP | Digital Platforms | Business Intelligence | Collaboration Tools
Contact Information
Tony Gabriel,tony.gabriel@itmmi.com
Benefits
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
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About the Company
M
Mitchell Martin
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com