Because Communities Deserve Better

At Community Association Management, we believe that communities deserve more than just management — they deserve partnership, leadership, and proactive service. Our WHY is simple: to creatively find solutions and overcome challenges so we can work together to advance the common cause.

We are looking for a Business Development Manager who is energized by building relationships, winning new business, and helping communities experience a better way to operate.

This is not a passive sales role. We are looking for a driven, competitive, and results-oriented professional who thrives on networking, prospecting, and closing new business. If you are a go-getter who enjoys the challenge of building a pipeline and turning relationships into long-term clients, this role offers the opportunity to make a meaningful impact.

About the Role

The Business Development Manager is responsible for driving new client acquisition across North Carolina and South Carolina through relationship-based sales, networking, and consistent pipeline development.

This role is focused on execution — identifying opportunities, building trust with HOA board members and decision-makers, and closing new business. You will work closely with leadership and internal teams to ensure a smooth transition from prospect to client and support long-term client satisfaction.

What You’ll Do

New Business Development

• Identify, pursue, and close new community association management clients.
  

• Develop and maintain a strong pipeline of qualified HOA prospects.
  

• Conduct discovery meetings to understand community needs, challenges, and goals.
  

• Deliver clear, compelling presentations that communicate the value of our services.
  

• Close new client relationships and coordinate successful onboarding with internal teams.
  

Prospecting & Networking

• Actively network within assigned markets to build relationships with HOA board members, developers, attorneys, and referral partners.
  

• Attend and participate in industry events, community meetings, and networking opportunities.
  

• Respond promptly to inbound leads generated through marketing and referrals.
  

• Build long-term relationships that generate ongoing opportunities and referrals.
  

Pipeline & Sales Process Management

• Maintain a pipeline capable of supporting consistent new business growth.
  

• Track all sales activity, communications, and opportunities within the CRM system.
  

• Provide regular updates on pipeline status, forecasts, and sales activity.
  

• Follow established sales processes to ensure consistency and effectiveness.
  

Client Transition & Retention Support

• Partner with internal operations teams to ensure a smooth transition from prospect to client.
  

• Maintain communication with new clients during onboarding to ensure expectations are met.
  

• Support client retention by identifying opportunities for additional services and strengthening relationships.
  

Marketing & Sales Support

• Collaborate with leadership and marketing to support campaigns and outreach initiatives.
  

• Assist with the development and refinement of marketing and sales materials.
  

• Provide feedback from the field to improve messaging, positioning, and sales effectiveness.
  

Requirements

What You’ll Bring

Required Experience

• 3–5 years of experience in outside sales or business development with a strong close rate.
  

• Proven ability to prospect, network, and build lasting client relationships.
  

• Demonstrated success managing a sales pipeline from prospecting to close.
  

• Strong presentation, communication, and negotiation skills.
  

• Self-motivated, organized, and results-driven.
  

Preferred Experience

• Experience selling professional services, property management, or related services.
  

• Familiarity with HOA communities, board dynamics, or real estate environments.
  

• Bachelor’s degree in Marketing, Sales, or related field (or equivalent experience).
  

What Sets You Apart

• You are competitive and motivated by results.
  

• You enjoy building relationships and turning them into opportunities.
  

• You are comfortable in face-to-face networking environments.
  

• You take ownership of your pipeline and your results.
  

• You thrive in a role where performance is visible and measurable.
  

Work Environment & Schedule

• Full-time, 40+ hours per week.
  

• Travel required throughout North Carolina and South Carolina.
  

• Frequent attendance at networking events, meetings, and presentations.
  

• Combination of field work and administrative follow-up.
  

Join Our Mission

At Community Association Management, we believe that better is not a slogan — it is a commitment to continuous improvement, service excellence, and meaningful relationships.

If you are a driven sales professional who wants to help communities thrive while building a strong pipeline and closing meaningful business, we invite you to join our team.

Because Communities Deserve Better.

Benefits