Business Analyst- Senior
Buzzclan
221 E Lane St. Raleigh NC, NC
Key Responsibilities:
Provider Engagement & Technical Integration
Act as a strategic consultant to the Business Relations Team, providing expert guidance on
provider onboarding, data connections, and workflow alignment with health information
exchange (HIE) systems.
Support healthcare providers throughout the full lifecycle of onboarding from initial outreach
through integration, testing, training, and go-live support.
Communicate technical concepts and requirements clearly to clinical and administrative
stakeholders to ensure successful implementation and adoption.
Serve as a liaison between providers, internal teams, and technical vendors to troubleshoot
issues and ensure data is transmitted accurately and securely.
Contribute to the development of training materials, job aids, and user guides that improve
provider understanding and confidence in HIE processes.
CRM Platform Optimization & Data Management
Work with the Business Relations Team to optimize use of the organization s CRM platform,
ensuring accurate tracking of provider status, engagement activity, training, and connection
milestones.
Configure and enhance CRM fields, workflows, and dashboards to support operational efficiency
and data visibility.
Lead or support data quality initiatives, including routine audits, updates, and deduplication
efforts within the CRM system.
Establish and maintain best practices for administrative data capture and documentation related
to provider engagement activities.
Collaborate with leadership to develop reports, performance metrics, and data insights that
inform strategy and decision-making.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Health IT, provider relations, or healthcare system implementation | Required | 5 | Years |
| Strong knowledge of health information exchange (HIE), EHR/EMR systems, and interoperability standards (e.g., HL7, FHIR). | Required | 5 | Years |
| Experience supporting CRM platform usage and optimization (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics). | Required | 5 | Years |
| Strong organizational and analytical skills, with a high level of attention to detail | Required | 5 | Years |
| Proven ability to manage multiple projects and priorities in a dynamic, service-oriented environment. | Required | 3 | Years |
Questions
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | All work must be completed on-site. Do you agree to this requirement? |
| Question3 | Your candidate must be able to attend an in-person interview. Do you agree to this requirement? |
| Question4 | What is your candidate's email address? |
| Question5 | How soon can your candidate start if selected for this opportunity? |
| Question6 | Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req? |
| Question7 | Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes. |
| Question8 | Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country? |
| Question9 | Candidates submitted above the hourly Vendor Rate of -/hr may not be considered for this assignment. Do you agree to this requirement? |
| Question10 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement? |
| Question11 | Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440? |