Business Analyst – III
Iconma
Indianapolis, IN
JOB DETAILS
LOCATION
Indianapolis, IN
POSTED
4 days ago
Responsibilities:
- Create/Support the documentation (process flows, user guides, enablement materials, requirements) across key projects.
- Write technical requirements and document change management/enablement content for key projects.
- Write and maintain operational playbooks.
- Create Test Coverage and Test Scripts for UAT.
- I participated in UAT Test Execution.
- Ability to Triage system issues and engage the right folks to resolve.
- Design solutions that can be implemented with minimal disruption to supporting systems, and that are cost-effective.
- Ensure solutions are scalable and flexible to meet future business needs.
- Anticipate the needs of stakeholders affected by process change and ensure that proposed changes represent the best overall fit for the organization.
- Participate in discussions with cross-functional stakeholders to understand business pain points, align on strategy, and recommend the path forward.
- Partner with key stakeholders to launch new tools/processes, define success metrics, and publish project outcomes.
- Seek opportunities for process improvements through automation or integration of systems.
Requirements:
- 4 - 5+ years of operational responsibilities related to SAAS models preferred (sales compensation experience is a plus).
- Must have skills: Strong technical/analytical skills with an ability to pull and manipulate data in Google Sheets, Microsoft Suite (Access, Excel), Python, SQL/SOQL Server, or equivalent tools.
- Prior skills in Test Scripts, execution, process documentation, UAT
- Demonstrated success in driving projects forward successfully to completion.
- Bachelor's degree is required
- Business Analyst or equivalent technical experience is nice to have.
- Effective influencer, communication, and interpersonal skills; great listener
- Detail-oriented, process-driven, and possess the ability to manage multiple competing priorities in a fast-paced environment.
- Perform well under pressure and can work independently and as a part of a team.
- Strong desire to help others and intellectual curiosity about people and organization issues.
- Understanding of database infrastructure and database concepts
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
About the Company
I
Iconma
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
COMPANY SIZE
2,000 to 2,499 employeesINDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/