Business Analyst (child support) - Project Lead

Intellibee

Columbia, SC(remote)

JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Bug Tracking/Defect Management, Business Analysis, Business Processes, Card Processing, Child Support, Data Quality, Disbursements, Financial Analysis, Financial Operations, Interviewing Skills, Microsoft Office, Microsoft Product Family, Microsoft SharePoint, Order Processing, Presentation/Verbal Skills, Process Development, Process Improvement, Reconciliation, SQL (Structured Query Language), Software Administration, Team Foundation Server (TFS), Test Case, Test Plan/Schedule, Test Scenario, Track Customer Issues, Usability Engineering, User Interface/Experience (UI/UX), Workflow Analysis
LOCATION
Columbia, SC
POSTED
5 days ago
Job Title: Business Analyst(child support) - Project Lead
Location: Remote, SC

DAILY DUTIES / RESPONSIBILITIES:

During this assignment, the financial business analyst will report to the State functional manager to provide status updates on assigned tasks. The resource should be able to work independently with minimum guidance to enhance the current application’s user interface to be interactive and self-guided primarily in financial areas of SC Child Support Application.

Primary Responsibilities:

  • Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations.
  • Analyze existing workflows to uncover inefficiencies and pain points.
  • Design optimized workflows for complex processes in alignment with South Carolina business requirements.
  • Propose enhanced functionality for complex financial activities within PACSS.
  • Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments.
  • Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs.
  • Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes. 
  • Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities.
  • Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

  • Experience working as a Financial Business Analyst in more than one Child Support Systems
  • Experience working with financial operations (such as receipts, distribution, disbursements, recoupment, and/or reconciliation) in more than one Child Support System
  • Experience in system designing and developing processes for complex workflows

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

  • Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
  • Experience with SQL query skills to extract, validate and interpret data for decision making
  • Experience with SharePoint

REQUIRED EDUCATION:

  • BS Degree or equivalent work experience.

ADDITIONAL SKILLS:

  • Proficiency in MS Office suite
  • Ability to communicate (orally and written) effectively with technical, non-technical staff, customers/stakeholders (State and Federal) and executives

Benefits at IntelliBee

  • Long-Term Stability: Join us on a multi-year opportunities with room to grow.
  • Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
  • Future Planning: Enroll in our 401(k) program and invest in your financial security.
  • GC Assistance: We support immediate Green Card processing, if required.

About the Company

I

Intellibee

IntelliBee is a global Information Technology services company that provides enterprise integration services in the areas of cloud computing, wearables, IoT, mobile application development and analytics in big data.
IntelliBee has state-of-the-art engineering centers located in the Farmington and San Francisco. IntelliBee develops projects for its clients in government, health care, auto and finance industries using cloud platforms using proto type driven agile methodologies.
We have a 360 Degree relationship with salesforce and we a Salesforce Consulting and ISV Partner
Our products, IntelliFleet, IntelliJMS and IntelliHealth are built on top of robust salesforce platform
  •  IntelliJMS our 100% cloud based Jury Management systems helps courts manage the jury systems with very minimal internal IT investments.
  •  IntelliFIT is a IoT health product offers doctors’ offices and hospitals manage and monitor their patients/client’s vital statics remotely.
  • IntelliFleet offers remote fleet management capabilities for the fleet/logistics operators.
  • IntelliSIGN offers work place communications 
We are a National Minority Development Council certified member with extensive Government, Healthcare and Manufacturing domain experience.
Our professional services division offers top notch IT talent in the using our 6 stages of internal assessments and 7 levels of compliance checks. We provide top talent with PM’s, Architects, engineering and test teams in the IT and Engineering space.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2001
WEBSITE
http://intellibee.com