Branch Manager/Business Development Officer
BancFirst
Oklahoma City, OK
Onsite Position
1200 Childrens Avenue, Oklahoma City, OK 73104
Full Time
SUMMARY
Responsible for the dual purpose of managing daily branch operations and driving aggressive business growth. This role focuses on acquiring new commercial and high-net-worth retail relationships, increasing deposit market share, and originating loans, while simultaneously leading branch staff, ensuring regulatory compliance, and enhancing the bank’s community presence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Branch Manager:
Manage the day-to-day operations of the branch including all Banker functions such as paying and receiving teller transactions, opening new accounts, making referrals of BancFirst products and all other Personal Banker duties.
Manage the customer service level of the Universal Bankers and Tellers. Extraordinary customer service will be required at all times.
Responsible for coaching, counseling, and disciplinary action of branch personnel.
Hold weekly operational and sales related meetings with all employees.
Conduct monthly score card performance reviews with each employee.
Business Development:
Analyze customer base and current sales strategies and identifying opportunities to increase sales and profits.
Perform market research to identify new opportunities and engage with executives to establish strategies pursuing those new opportunities.
Make external sales calls to potential customers.
Sell bank products including deposit products, treasury services, loans and lines of credit.
Network through community involvement and projects.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Minimum of 5+ years in financial services, with proven experience in sales, business development, and staff supervision.
Ability to motivate staff and assist in maintaining goals.
Maintain the highest standards of customer service and promptly respond to customer complaints.
Proficient in opening new accounts, servicing accounts, and working in a teller position.
Able to interact with other offices and departments for accurate resolutions to problems/errors, in addition to the timely completion of job tasks.
Flexible and able to work additional hours when crucial to the branch environment.
Customer and Employee conflict management.
Knowledge of sales tools and presentation.
Knowledge of federal, state, and bank policy, procedure and regulations.
Critical thinking skills.
Excellent interpersonal, listening, verbal and written communication skills.
Must be able to work well under stress and deadlines.
Timely completion of compliance training.
PREFERRED SKILLS AND QUALIFICATIONS
Bachelor’s degree in Business, Finance, or related field.
Successful sales record in a retail banking environment; with knowledge of bank products and services
PHYSICAL REQUIREMENTS
Constant use of computer screens and reading of reports.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile.
Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials.
Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags).
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/AA – BancFirst is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
About the Company
BancFirst
Oklahomans Banking Oklahoma
We're BancFirst. Unlike many banks these days, we've always been very clear on who we are and where we're going. Partly because we've never lost sight of where we came from.
First and foremost, we're proud to call ourselves an Oklahoma bank. In fact, our banking lineage goes all the way back to the Run of '89, so our roots go deep in Oklahoma soil. Over the years, BancFirst has grown from a confederation of community banks throughout the state, to a multi-bank holding company, to the largest state chartered bank in Oklahoma. Today, we have locations in small towns and large cities throughout the state.
When we say that we're an Oklahoma bank, we mean that our business identity has always been built around a commitment to Oklahoma and Oklahomans. That commitment has never changed and has brought us a great deal of success. Over the years it has developed into precepts that are at the very heart of our business philosophy.
- We believe it's important to be actively, personally involved in the communities we serve: we participate.
- We believe it's important to invest our resources in those communities: we keep Oklahoma dollars in Oklahoma.
- We believe that prosperity flows from the honest effort put forth each day by each of us: we work hard.
There may be banks with more locations and banks with lots of offices in other states, but no bank anywhere can match our loyalty to Oklahoma. At BancFirst, we've always thought it was good business to put Oklahoma first. We still do.
As a prospective employee, it’s important that you understand the way we look at our business and our attitude toward our fellow Oklahomans.
You’ll Like Our Style
BancFirst's business "style" flows naturally out of who we are - Oklahomans. That means you can expect a friendly, helpful attitude when you work with us, as well as pride in the contribution we make every day to Oklahoma's prosperity.
It also means a natural preference for doing business up close and personal. While we've never been slow to take advantage of technological opportunities, we've also never lost sight of a basic banking truth: that ultimately, every banking relationship is a relationship between people. That's why so much of our business is built on long-term relationships with customers. We take the time to work with our customers at their places of business. That way, we can develop a first-hand understanding of their goals and ambitions. When you work with BancFirst, you can expect a genuine commitment to help you select the proper mix of financial tools to help you succeed.
Our Unique Structure Gives You Unique Advantages
Success is the result of careful decision-making which results from a forthright exchange of information. We've always believed that that kind of exchange is best made face to face, and that's why we've evolved the unique corporate structure that serves our customers so well. The BancFirst way is local empowerment: we place handpicked decision-makers in each of our banks and give them wide-ranging responsibility for their locations.
Our structure means you can count on access to capable professionals who have the authority to get things done for you promptly, without having to obtain approval from an out-of-state home office. That's true at every BancFirst location throughout Oklahoma, and that's not something every bank in Oklahoma can say.
Strength And Stability - Yesterday, Today, And Tomorrow
At the same time, we never lose sight of the fact that our asset quality is the bedrock of our success. With BancFirst, you can be confident that your business is backed by a bank with the capital strength to serve you over the long haul. We'll be here when you need us, with all the financial resources you'll need to achieve the goals you set for yourself and your business.
Service Is Our Top Priority
Every business poses a financial challenge that demands flexibility and responsiveness from its bank. We understand that you need quick action and unique solutions for your particular situation. In short, what you need from your bank is what you give to your customers: quality service.
To us, quality service is being available when you need us, with the answer or product that satisfies your need, so that you will be able to capitalize on opportunities and maximize your potential.
Excellence Is Standard
From the teller's window to the loan officer's desk, BancFirst has assembled a statewide network of decision-makers who pledge to give you a superior level of customer service.
BancFirst is a team of Oklahomans committed to banking Oklahoma today and tomorrow, just as we did yesterday.
Come to BancFirst and let us show you that "Oklahomans Banking Oklahoma" is more than just a slogan.
Our Services:
- Personal Banking
Checking
Savings & Investments
Loans
Convenience Services
- Commercial Banking
Checking Services
Commercial Lending
Cash Management & Electronic Banking
International Banking
Convenience Services
- Online Banking
- SBA Lending
- BancTrust
Personal Trust
Employee Benefit Services
Corporate Trust
Investments
401(k) Login
Trust Custodian Login
We are always looking for hard-working, friendly people who are focused on quality customer service. Please contact us if you have skills that would be beneficial in the following areas:
- Clerical
- Management
- Professional
- Technical
- Teller/Customer Service Representative
At BancFirst, we understand the importance of offering our employees competitive salaries, opportunities for advancement, and great benefits. If you’re interested in a career with us, we’d be happy to discuss with you in-person, our benefits, on-site amenities, company culture and work hours.