Branch Banking Leader - Howell, NJ

Flagstar Bank

Howell, NJ

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JOB DETAILS
SKILLS
Banking Regulations, Banking Services, Business Development, Coaching, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer/Consumer Behavior, Disciplinary Action, Establish Priorities, Exceeded Sales Goal, Leadership, Loans, Needs Assessment, Partner Sales, Performance Analysis, Performance Reviews, Physical Demands, Problem Solving Skills, Regulations, Regulatory Compliance, Revenue Growth, Risk Management, Sales, Sales Training, Staff Development, Succession Planning, Talent Management, Training/Teaching
LOCATION
Howell, NJ
POSTED
11 days ago

Position Title

Branch Banking Leader - Howell, NJ

Location

Howell, NJ 07731

Job Summary

Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.

Pay Range 59K-99K

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

  • Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Uses independent judgement and discretion to make sound financial decisions.

  • Sales Leadership and Coaching: Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

  • Client Experience: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction.

  • Risk Management: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards.

ADDITIONAL ACCOUNTABILITIES 

  • Performs special projects, and additional duties and responsibilities as required. 

  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountableto maintain compliance with applicable federal, state and local laws and regulations.  

JOB REQUIREMENTS


Required Qualifications:

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

  • Minimum experience required: 5+ Years of overall branch sales experience.

  • Two (2)+ years in a leadership role.

Preferred Qualifications: 

  • Education level preferred: ​Undergraduate Degree (4 years or equivalent)​  

Job Competencies: 

  • Creating Diverse and Cohesive Team 

  • Education, Coaching and Mentoring 

  • Prioritize Competing Demands 

  • Drive for Results 

  • Profit Discipline 

  • Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation

  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

  • Physical demands (ADA): ​The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.​ 

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

About the Company

F

Flagstar Bank

On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York.

At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators.

We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know..

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
WEBSITE
http://www.flagstar.com