Bookkeeper
Beacon Hill
Washington, DC
Bookkeeper / Help Desk Specialist - Washington, DC
Beacon Hill Financial is working with a local organization who is seeking a detail-oriented Bookkeeper / Help Desk Specialist to join their department at the headquarters in Washington, DC. This is an in-office position requiring on-site work. The ideal candidate will combine strong accounting knowledge with the ability to troubleshoot user issues and provide excellent customer service.
Key Responsibilities:
* Provide help desk support via phone and internet for bookkeeping and membership-related software.
* Assist users with QuickBooks Desktop, including entering transactions, reconciling accounts, generating reports, and resolving software issues.
* Support users in analyzing and correcting bookkeeping discrepancies and procedural errors.
* Respond to incoming calls, emails, and support requests in a timely and professional manner.
* Maintain accurate financial records and assist with general bookkeeping tasks as needed.
* Ensure compliance with established bookkeeping procedures and organizational guidelines.
* Document common issues and solutions to improve support efficiency.
Qualifications:
* QuickBooks Desktop certification or a minimum of five (5) years of hands-on QuickBooks Desktop experience required.
* Previous experience in bookkeeping, accounting, or financial support role.
* Strong troubleshooting and problem-solving skills with attention to detail.
* Excellent communication skills with the ability to explain technical concepts to non-technical users.
* Customer-service oriented with a proactive and helpful approach.
* Proficiency in Microsoft Windows and Microsoft Office Suite (Word, Excel, Access).
* Ability to manage multiple tasks and priorities in a fast-paced environment.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™