Billing & Operations Contractor
Kforce Inc.
Houston, TX
- Assist with data validation and reconciliation during billing system migration
- Support testing activities including parallel billing runs and validation checks
- Help document migration issues, track resolutions, and maintain audit trails
- Coordinate with technical teams to ensure accurate data transfer and system setup
- Provide hands-on support during hypercare period following system go-live
- Monitor billing runs and identify exceptions or anomalies requiring investigation
- Assist with troubleshooting billing discrepancies and customer inquiries
- Help validate that bills are generating correctly with accurate charges and rate components
- Handle manual billing tasks and workarounds until automation is implemented
- Support enrollment processing and customer setup activities
- Assist with billing audits, charge validations, and contract verification
- Maintain documentation of manual processes and issue resolutions
- Support the team with general operational busy work during high-volume periods
Requirements:
- 3+ years of experience in billing operations, preferably in energy or utilities
- Strong understanding of billing systems, rate structures, and charge calculations
- Experience with system migrations or implementations
- Proficiency in Excel including formulas, pivot tables, and data analysis
- Detail-oriented with strong reconciliation and validation skills
- Ability to work independently and manage multiple priorities
- Experience with energy retail billing systems (VertexOne, CES, ESG, or similar platforms)
- Knowledge of commercial and industrial billing processes
- Familiarity with data migration validation and testing methodologies
- Experience supporting post-implementation hypercare activities
- Understanding of contract management and rate setup
- Contract duration: Month to Month
- Full-time availability during migration and go-live periods
- Flexibility to support extended hours during critical cutover activities
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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About the Company
Kforce Inc.
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.