Billing Analyst: II

Job Title: Billing Analyst: II

Duration: 12+ months contract

Location: Monterey Park, CA 91754

Hybrid Role : - 4 days in-office, 1 day remote

Description:

Duties and Responsibilities
• Monitors daily billing operations to ensure smooth system performance and addresses disruptions promptly.
• Generates and reviews billing batches to ensure accuracy before processing.
• Collaborates with finance teams to reconcile billing data with revenue reports and close activities.
• Conducts audits of customer accounts and billing processes to ensure integrity and transparency.
• Implements rate changes, taxes, and regulatory surcharges within the billing system as required.
• Ensures proper handling of sensitive customer data, complying with internal data governance policies and cybersecurity standards.
• Maintains an up-to-date internal knowledge base on technologies and best practices in billing.
• Performs other duties as assigned.

Education
• Typically requires a 4-year degree in a relevant field, or equivalent combination of relevant education and experience.

Experience
• Typically requires minimum of 3 years of related experience.