Bilingual Telecom Sales Representative
Delagroup Management, Inc
San Diego, CA
Delagroup Management is an AT&T Partner and sales and marketing firm that gets results. Join us as a Bilingual Telecom Sales Representative and bring AT&T’s 5G network to San Diego. The Bilingual Telecom Sales Representative ensures San Diego’s diverse clientele gets the best of AT&T’s 5G network, one family at a time.
As a Bilingual Telecom Sales Representative, you deliver support designed to ensure no resident is left behind due to language barriers. The Bilingual Telecom Sales Representative will assist with smartphone activations, service explanations, and account management for customers. Training strengthens your product knowledge and equips you to communicate confidently in both languages.
Core Functions of the Bilingual Telecom Sales Representative
- Map out your daily route to hit the houses most likely to need a better, faster mobile connection.
- Offer bilingual support that makes families respected and understood while they shop for services.
- Qualify every household for the biggest current discounts so they can get the best phones for the lowest price.
- Hand over a working product by managing the full setup from the first hello to the final activation screen.
- Input every order perfectly into the system to make sure the first bill comes out exactly as you promised.
- Win the clientele over by being the most helpful and honest salesperson they’ve ever had at their door.
Education & Experience Needed for the Bilingual Telecom Sales Representative
- High school diploma or GED preferred.
- Experience in customer support, retail, or sales is a plus.
- Strong bilingual communicator who can simplify plans, devices, and wireless basics.
- Positive attitude and a willingness to learn new AT&T tools and device updates.
Preferred Skills for the Bilingual Telecom Sales Representative
- Builds trust with Spanish‑first households through patient, friendly explanations.
- Manages multiple customer needs while maintaining a sales‑focused mindset.
- Turns troubleshooting moments into natural opportunities for device recommendations.
- Uses strong listening skills to match customers with phones that fit their lifestyle.