Bilingual Customer Service Representative
Staff Management | SMX
Guaynabo, PR
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JOB DETAILS
SALARY
$12–$13.50 Per Hour
LOCATION
Guaynabo, PR
POSTED
30+ days ago
Applicants must reside in Puerto Rico in order to be considered for this position!
Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based in Guaynabo. Candidates should have an associate degree and be team-orientated, organized and attentive with the ability to manage customer accounts and resolve concerns. We highly value the reliability and availability of candidates prospective work schedules. Oportunidad de empleo!
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Perks & Benefits: Casual Dress Code, Climate Controlled Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Sick Leave, Paid Time Off.
Shifts: 1st Shift, 2nd Shift.
Employment Types: Part Time, Full Time, Long Term.
Pay Rate: $12.00 - $13.50 / hour
Duties:
+ Manage large amounts of inbound and outbound calls in a timely manner
+ Identify customer needs, research issues, and provide solutions
+ Maintain strong communication records for all conversations
+ Able to process & enter large amount of data into our system with accuracy
+ Meet individual and team performance goals
+ Strong written and verbal communication skills.
+ Excellent attention to detail
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Position Requirements:
+ Hablante bilingue requerido
+ Proficient with Windows operating systems
+ Knowledge of Microsoft Office suite (Excel, Word, Outlook)
+ 1 year Customer Service experience
+ Available to work a schedule between 7:00 AM-8:00 PM (Monday to Saturday)
+ Reliable transportation
+ 40 words typing per minute minimum
Requirements: Drug Test, Must be at least 18 years old., required education: Associates Degree.
Recruiting Center: Staff Management | SMX, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968.
Work Location: PAM / Guaynabo, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968.
Job Types: Call Center, Customer Service Rep, Administrative/Clerical.
Industry: Customer Service/Call Center.
The hourly rate for this position is anticipated between $12.00 - $13.50 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home .
TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
About the Company
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Staff Management | SMX
Founded in 1988, Staff Management | SMX is a recognized leader in comprehensive staffing and contingent workforce solutions. We partner with Fortune 500 and mid-sized companies to deliver innovative staffing solutions with superior results across a multitude of industries and geographies.
Contingent Workforce Solutions that Transform the Way Companies Connect with & Manage Talent
Staff Management | SMX's outsourced workforce management programs leverage deep marketplace knowledge to provide best talent, drive compliance, deliver tangible savings and yield sustainable value. Our expertise in supporting complex client staffing requirements without sacrificing quality, combined with our proven centralized service model, award-winning workforce and vendor management system (WVMS) and precision recruitment processes are key differentiators within the industry.
Award-Winning Business Model
Our innovative "inside-out" approach, commitment to continuous improvement and award-winning business model put client needs at the center of everything we do. The benefits of this approach are third-party validated, most recently with our #1 ranking in the Breadth of Service category on our sixth straight appearance on HRO Today's Baker's Dozen for managed service programs customer satisfaction ratings and with a Net Promoter Score® more than 70 percentage points above industry average on Inavero's 2016 Best of Staffing® Client Award satisfaction survey. Learn more about our award-winning business model >
Proven International Success
Staff Management | SMX provides managed staffing and recruiting services in the Americas, Europe and the Asia-Pacific region. Our global expansion has been driven by client confidence in our ability to deliver industry-leading service throughout the world, and our proven international implementation process has produced a track record of successful global account deployments. We continue to expand to new countries based on client need.
A TrueBlue Company
As part of TrueBlue Outsourcing Solutions, we offer clients a broad range of workforce management-related solutions. TrueBlue is the largest industrial staffing firm in the United States and is on the Staffing Industry Analysts' list of largest global staffing firms, connecting over 100,000 people with work each day, and recruiting over 250,000 full-time employees each year. TrueBlue is recognized as one of Forbes Magazine's "Most Trustworthy Companies" for its corporate governance and accounting transparency. Learn more about TrueBlue >
Contingent Workforce Solutions that Transform the Way Companies Connect with & Manage Talent
Staff Management | SMX's outsourced workforce management programs leverage deep marketplace knowledge to provide best talent, drive compliance, deliver tangible savings and yield sustainable value. Our expertise in supporting complex client staffing requirements without sacrificing quality, combined with our proven centralized service model, award-winning workforce and vendor management system (WVMS) and precision recruitment processes are key differentiators within the industry.
Award-Winning Business Model
Our innovative "inside-out" approach, commitment to continuous improvement and award-winning business model put client needs at the center of everything we do. The benefits of this approach are third-party validated, most recently with our #1 ranking in the Breadth of Service category on our sixth straight appearance on HRO Today's Baker's Dozen for managed service programs customer satisfaction ratings and with a Net Promoter Score® more than 70 percentage points above industry average on Inavero's 2016 Best of Staffing® Client Award satisfaction survey. Learn more about our award-winning business model >
Proven International Success
Staff Management | SMX provides managed staffing and recruiting services in the Americas, Europe and the Asia-Pacific region. Our global expansion has been driven by client confidence in our ability to deliver industry-leading service throughout the world, and our proven international implementation process has produced a track record of successful global account deployments. We continue to expand to new countries based on client need.
A TrueBlue Company
As part of TrueBlue Outsourcing Solutions, we offer clients a broad range of workforce management-related solutions. TrueBlue is the largest industrial staffing firm in the United States and is on the Staffing Industry Analysts' list of largest global staffing firms, connecting over 100,000 people with work each day, and recruiting over 250,000 full-time employees each year. TrueBlue is recognized as one of Forbes Magazine's "Most Trustworthy Companies" for its corporate governance and accounting transparency. Learn more about TrueBlue >
COMPANY SIZE
500 to 999 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1988
WEBSITE
https://apply.smjobs.com