Bilingual CSR
Pyramid Consulting, Inc
Philadelphia, PA
JOB DETAILS
SALARY
$21–$26 Per Hour
LOCATION
Philadelphia, PA
POSTED
30+ days ago
Job ID:25-94854
Pay Range: $21 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- CSRs handle claims, benefits, enrollment, member portal, ID cards, etc., and work with customers to solve problems.
- HS Diploma or GED with 2 years of customer service experience
- Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
- Must have strong verbal and written communication skills.
- This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
- Ability to navigate through multiple systems at a time.
- ALL candidates must complete employment testing prior to submission.
- Call center experience is preferred
- Healthcare industry experience
- Medical background helpful
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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About the Company
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