Bilingual BSW Field Case Manager - Miami Dade County {168295}

A-Line Staffing is now hiring a Bilingual Healthcare Consultant I – Miami Dade (Remote/Field) in Miami-Dade County, FL. This is Full-Time 40 hours per week with a Major Fortune 500 Healthcare company.

Required Qualifications:

• Fluent in both English and Spanish (REQUIRED)
• Bachelor’s degree in Social Work or related field (REQUIRED)
• Case management experience (REQUIRED)
• Must reside in one of the specified Miami-Dade County zip codes
• Strong critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, including Excel
• Ability to multitask and adapt in a fast-paced environment
• Strong organizational and time management skills
• Ability to work independently in a remote setting

Position Overview:

• We are seeking a bilingual (English/Spanish) Healthcare Consultant I to support case management activities for members in Miami-Dade County. This role is a combination of remote work and field-based visits, requiring frequent travel within designated zip codes. The assignment runs from 04/06/2026 through 07/04/2026 and is temp to perm, with the opportunity to extend or convert to a permanent role based on business needs.

Compensation & Position Highlights:

• Pay Rate: $34.13/hour - This is a set pay rate must be comfortable with this rate of pay.
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM
• Benefits available after 90 days of employment
• 401(k) with company match available after 1 year of service

Work Location & Travel Requirements:

• Must reside in or near one of the following Miami-Dade County zip codes: 33010, 33012, 33013, 33014, 33015, 33016, 33018
• Remote (work from home) when not in the field
• Up to 75% travel required for in-home visits, assisted living facilities, and nursing homes
• Must have reliable transportation

Position Summary:

• The Healthcare Consultant I is responsible for coordinating case management activities for members enrolled in long-term care programs. This role involves assessing, planning, implementing, and monitoring care plans to support member health outcomes through both telephonic and face-to-face interactions.

Preferred Qualifications:

• Long-term care experience
• Experience working with Medicaid populations
• Familiarity with care coordination for elderly or medically complex populations

Additional Requirements:

• Must be comfortable with both telephonic and in-person member interactions
• Ability to manage a high-volume, complex caseload
• Strong attention to detail and documentation accuracy
• Must be tech-savvy and comfortable navigating multiple systems
• Training will be conducted remotely via Microsoft Teams (1–2 weeks)

Key Responsibilities:

• Conduct comprehensive member assessments using clinical tools and data review
• Develop and implement individualized care plans based on member needs
• Coordinate care with primary care providers, specialists, and community resources
• Manage a caseload that includes medically complex and high-need members
• Facilitate services such as prior authorizations, provider coordination, and medication review
• Provide condition management education and connect members to support services
• Monitor care plan progress and adjust interventions as needed
• Conduct multidisciplinary reviews to achieve optimal outcomes
• Identify and escalate quality of care concerns
• Utilize motivational interviewing techniques to drive member engagement
• Empower members to make informed healthcare decisions
• Maintain accurate documentation and ensure compliance with all regulatory guidelines