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Behavioral Health Intake Coordinator - Registered Nurse (RN)

Signet Health

Springfield, IL

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JOB DETAILS
SKILLS
Behavioral Health, Budgeting, Clinical Assessment, Communication Skills, Computer Skills, Crisis Management, Customer Support/Service, Emergency Services, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Interpersonal Skills, Medical Record System, Microsoft Office, Nursing Credentials, Organizational Skills, Patient Care, Psychiatric Nursing, Quality of Care, Registered Nurse (RN), Social Work
LOCATION
Springfield, IL
POSTED
6 days ago

Overview

Signet Health is seeking licensed RNs or BSNs for the Intake Coordinator position with our program at Springfield Memorial, Springfield, IL. 

The Intake Coordinator facilitates the entry of new patients into behavioral health services by managing referrals, gathering clinical history, and assessing appropriate placement into the various levels of care.  This position acts as a navigator for patients through the appropriate levels of behavioral health care based on their needs.

Signet Health offers a competitive and comprehensive compensation package. This is a day shift position - Monday - Friday.  Budgeted salary is $85,000+.

Key Responsibilities:

  • Intake: Respond promptly to inquiries, assess admission eligibility, determine level of care, and manage referrals.
  • Clinical Coordination: Review referrals, assign cases, and support patient flow across levels of care.
  • Patient Support: Coordinate specialty supplies for patient needs.
  • Crisis Management: Handle urgent situations and connect patients to emergency services as needed.
  • Communication: Serve as liaison between patients, providers, and referral sources with strong customer service.

Requirements/Qualifications

Requirements and Qualifications:

  • RN license required, BSN is preferred with certification in Psychiatric Nursing. 
  • 5 years of practice in a behavioral health setting with at least two of those years on an inpatient unit required.
  • Thorough understanding of Trauma Informed Care
  • Strong communication, interpersonal, organizational, and computer skills (EHR systems, Microsoft Office).
  • Ability to handle stress, maintain confidentiality (HIPAA), and demonstrate empathy for clients.
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Behavioral Health Intake Coordinator - Registered Nurse (RN)

About the Company

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Signet Health