Bartending, Beverages, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Fishing, Food Presentation, Multitasking, Order Processing, Organizational Skills, Revenue Growth, Safety/Work Safety, Sales, Team Player, Vision Plan
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Who We Are
At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
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| Responsibilities |
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What You'll Do
- Serve beverages to guests with prompt, high-quality service to ensure excellent guest satisfaction.
- Monitor beverage consumption to ensure responsible service and verify IDs as needed.
- Move supplies between multiple ranch venues and operate ranch vehicles or rangers as required.
- Complete all assigned setup, side work, and closing duties while maintaining a clean and organized bar area.
- Check bar glasses for any cracks, chips, or stains to ensure quality.
- Be knowledgeable about all menu items, their preparation, and daily features or specials; be prepared to answer guest questions.
- Use suggestive selling techniques to enhance the guest experience and increase sales.
- Take guest orders accurately, confirm the details, and enter orders into the Micros system.
- Ensure food presentation standards are met before serving and verify guest satisfaction promptly.
- Follow all cash handling policies and complete end-of-shift paperwork accurately.
- Engage in pre-shift meetings and maintain a thorough understanding of the ranch's offerings.
- Uphold a friendly and safe work environment, promote teamwork, and comply with uniform and work procedure standards.
- Assist with moving kegs and other heavy items safely, using a team approach when needed.
- Perform any additional duties as required.
What You'll Bring
- Outgoing, sociable, and personable demeanor.
- Attention to detail and a passion for providing excellent service.
- Good communication skills, with a positive "can-do" attitude.
- Strong knowledge of bar products and operations.
- Ability to work under pressure, handle high volume, and multitask effectively.
- Organizational skills, reliability, and flexibility with scheduling.
- Teamwork and customer service skills.
- Must possess a valid driver’s license.
- Previous experience in a restaurant or bar setting is preferred but not required.
- Prior customer service experience is a plus.
- Must be able to stand and move quickly for extended periods.
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| Other Information |
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What You Can Expect
- Day 1 medical, dental, and vision insurance for all seasonal and full-time associates
- Vacation and Paid Time Off (PTO) with rollover for full-time associates
- Unlimited referral bonuses
- 401(k) with company match after 1 month
- Ranch provided employee housing available at a subsidized rate
- 3 meals per day at no cost to the associate
- Numerous employee engagement activities that contribute to a positive work environment
- Getting to live in a beautiful location with access to hiking, mountain biking, and fishing on neighboring national forest land
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple opportunities for growth across our luxury ranch network
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White Lodging - Lodge & Spa at Brush Creek