Barista Manager

• Lead barista operations during daily service and act as a point of support for the team.
• Set the standard for guest service, beverage quality, cleanliness, and professionalism.
• Assist in training, coaching, and developing baristas to ensure consistency and confidence in performance.
• Support management in reinforcing policies, procedures, and service expectations.
• Help create a positive, respectful, and accountable team culture.
• Address day-to-day issues calmly, professionally, and with a solution-oriented mindset.
  
  

• Prepare espresso-based drinks, teas, and specialty beverages according to recipes and café standards.
• Monitor beverage consistency, presentation, and speed of service during all shifts.
• Ensure baristas are following proper brewing, steaming, pouring, and drink-building techniques.
• Maintain high standards for product quality and guest satisfaction, especially during peak hours.
• Assist in identifying opportunities to improve workflow, efficiency, and beverage execution.
  
  

• Provide a warm, polished, and attentive experience for every guest.
• Answer menu questions, make recommendations, and handle guest concerns with professionalism.
• Model strong hospitality and customer engagement for the team.
• Ensure orders and payments are handled accurately through the POS system (Square).
• Help foster an environment that encourages repeat guests and strengthens customer loyalty.
  
  

• Maintain a clean, sanitary, and organized bar and front-of-house environment at all times.
• Ensure barista stations are stocked, prepared, and operating efficiently throughout the shift.
• Oversee daily and weekly cleaning responsibilities and ensure completion by the team.
• Support inventory awareness by communicating low-stock items, supply needs, or operational issues to management.
• Assist with opening, shift transition, and closing procedures as assigned.
  
  

• Work closely with kitchen and front-of-house staff to maintain strong communication and smooth service flow.
• Support other café operations as needed based on business demands.
• Partner with management to help maintain alignment on priorities, service needs, and staffing support.
  
  

• Minimum of 1 year of leadership or supervisory experience in a café required. 
• Minimum of 3 year of general work experience required.
• Must possess a valid Arizona Food Handler’s Card, or obtain one before the first shift.
• Strong communication, leadership, and interpersonal skills.
• Ability to coach and support team members in a constructive and professional manner.
• Strong attention to detail, organization, and follow-through.
• Ability to multitask, stay composed under pressure, and adapt in a fast-paced environment.
• Comfortable standing for long periods and lifting up to 30 pounds.
  
  

• Natural leadership presence with a hands-on, team-first approach.
• Passion for hospitality, coffee culture, and creating memorable guest experiences.
• Strong sense of accountability and pride in maintaining high standards.
• Dependable, professional, and solution-driven.
• Eagerness to grow within leadership and support café success at a higher level.
  
  

The Grove Artisan Café & Bakery is a warm, community-driven café serving handcrafted coffee, fresh baked goods, and elevated comfort food in a welcoming space. Tucked inside The Grove is *78 Speakeasy — an immersive, vintage-inspired experience featuring craft cocktails, unforgettable vibes, and interactive themed nights that bring guests back again and again.