Banquet Captain

• Oversee and lead banquet service for weddings, member events, corporate meetings, golf tournaments, and social functions.
• Conduct pre-event meetings with service staff to review event details, timelines, room diagrams, menus, and service expectations.
• Ensure proper room setup according to BEOs (Banquet Event Orders) and club standards.
• Inspect banquet areas before, during, and after events to maintain presentation and cleanliness.
• Coordinate timing of food service with the culinary team to ensure seamless execution.
• Monitor service flow and adjust staffing as needed to maintain efficiency and service quality.

• Supervise, train, and motivate banquet servers and support staff.
• Assign service sections and responsibilities.
• Enforce club service standards, uniform guidelines, and professional conduct.
• Provide real-time coaching to staff during events.
• Assist in onboarding and ongoing training of banquet team members.

• Serve as the primary point of contact during events for members, hosts, and event planners.
• Respond promptly and professionally to guest requests or concerns.
• Ensure all service reflects Grasslands Club’s standards of excellence and hospitality.

• Review BEOs for accuracy and communicate any discrepancies.
• Assist with inventory control of banquet equipment, linens, and supplies.
• Ensure compliance with health, safety, and alcohol service regulations.
• Complete post-event reports as required.
• Assist with scheduling and payroll verification when needed.

• 2+ years of banquet or hospitality leadership experience (private club experience preferred).
• Strong knowledge of banquet service styles (plated, buffet, family-style, cocktail reception, etc.).
• Ability to read and interpret BEOs and event diagrams.
• Excellent leadership and communication skills.
• Professional appearance and demeanor.
• TABC certification (or ability to obtain).
• Ability to work evenings, weekends, and holidays based on event schedule.
• Ability to stand for extended periods and lift up to 75 lbs.

• Leadership & Team Development
• Attention to Detail
• Time Management & Organization
• Conflict Resolution
• High-Level Member Service
• Professionalism & Discretion

Why Join Grasslands Club?

At Grasslands Club, our team takes pride in delivering memorable experiences for our members and guests. As part of our Food & Beverage team, you’ll have the opportunity to work in a fast-paced hospitality environment while contributing to exceptional events that bring our club community together.