Automotive Service Manager

Confidential

Detroit, MI

JOB DETAILS
SALARY
$54,000–$92,516 Per Year
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Automotive Sales, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Establish Priorities, Organizational Skills, Vision Plan
LOCATION
Detroit, MI
POSTED
5 days ago

Automotive Service Manager


Local Chrysler Dealership is looking for an experienced Automotive Service Manager to join their dynamic service team.


The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service.


Job Responsibilities:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serving as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Job Requirements:

  • 3 years previous Chrysler experienced preferred
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred 

Dealership Benefits:

  • Competitive wages
  • Training
  • Health, Dental, Vision insurance
  • 401k 
  • Paid time off
  • Professional working environment

  Apply today!


About the Company

C

Confidential

American Equity Mortgage, Inc., is one of the nation’s leading mortgage lenders with a proven history of success. For 20 years we have held integrity, leadership, strength and stability making us highly respected in the industry, as well as throughout the communities we serve. We are committed to our customers by specializing in helping people save money through mortgage refinancing, debt consolidation, and home purchase loans. Our employees are continually growing with our ongoing, coaching culture, training and support along with upward mobility promoting from within our organization. Our commitment to helping others carries into social responsibility to support, assist and empower communities with our private foundation known as AEM Cares, along with our corporate giving program to help and enable charitable causes nationwide reach their goals.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Financial Services
WEBSITE
https://www.americanequity.com