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Automotive Service Manager

RACETRACK AUTO AND MARINE

Berlin, MD

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JOB DETAILS
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Budget Management, Budgeting, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, Establish Priorities, Financial Analysis, Industry Standards, Interpersonal Skills, Inventory Levels, Inventory Management, Leadership, Maintain Compliance, Maintenance Services, Multitasking, Operations Management, Order Supplies, Organizational Skills, People Management, Performance Analysis, Profit & Loss, Project Tracking, Regulatory Compliance, Team Lead/Manager, Time Management, Vendor/Supplier Relations
LOCATION
Berlin, MD
POSTED
6 days ago

As an Automotive Service Manager , you'll oversee the service department, leading a team of technicians, ensuring efficient operations, and driving customer satisfaction through quality repairs and service, while also managing budgets, inventory, and staff performance.

Responsibilities & Duties:

  • Oversee day-to-day operations of the auto repair shop, including scheduling, budgeting, and employee management
  • Ensure high-quality workmanship and customer satisfaction by monitoring work performance and providing feedback to team members
  • Develop and maintain strong relationships with customers, suppliers, and industry partners
  • Implement and maintain safe and efficient working procedures and practices
  • Track and manage inventory levels and ensure the timely ordering of supplies and parts
  • Analyze financial data and make informed decisions to improve profitability and growth
  • Ensure compliance with all regulatory and industry standards and requirements

Qualifications & Skills:

  • Previous experience in auto repair or a related field
  • Strong leadership and team management skills
  • Technical knowledge of automotive systems and repairs
  • Excellent customer service and communication skills
  • Capability to multitask and prioritize effectively
  • Certification from recognized automotive institutions
  • Strong leadership and interpersonal skills
  • Excellent communication and organizational skills
  • Ability to analyze financial data and make informed business decisions
  • A deep understanding of the automotive industry and current repair techniques
  • Valid driver's license and a clean driving record

About the Company

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RACETRACK AUTO AND MARINE