Automotive Service Manager
RACETRACK AUTO AND MARINE
Berlin, MD
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JOB DETAILS
LOCATION
Berlin, MD
POSTED
2 days ago
As an Automotive Service Manager , you'll oversee the service department, leading a team of technicians, ensuring efficient operations, and driving customer satisfaction through quality repairs and service, while also managing budgets, inventory, and staff performance.
Responsibilities & Duties:
- Oversee day-to-day operations of the auto repair shop, including scheduling, budgeting, and employee management
- Ensure high-quality workmanship and customer satisfaction by monitoring work performance and providing feedback to team members
- Develop and maintain strong relationships with customers, suppliers, and industry partners
- Implement and maintain safe and efficient working procedures and practices
- Track and manage inventory levels and ensure the timely ordering of supplies and parts
- Analyze financial data and make informed decisions to improve profitability and growth
- Ensure compliance with all regulatory and industry standards and requirements
Qualifications & Skills:
- Previous experience in auto repair or a related field
- Strong leadership and team management skills
- Technical knowledge of automotive systems and repairs
- Excellent customer service and communication skills
- Capability to multitask and prioritize effectively
- Certification from recognized automotive institutions
- Strong leadership and interpersonal skills
- Excellent communication and organizational skills
- Ability to analyze financial data and make informed business decisions
- A deep understanding of the automotive industry and current repair techniques
- Valid driver's license and a clean driving record
About the Company
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