Automotive Service Advisor/Writer

495 Chrysler Dodge Jeep Ram is hiring an Experienced Service Advisor to join our industry-leading service team in Lowell, MA. 

What we offer:

• Competitive wages
• Ongoing extensive factory product training
• Room for advancement
• Health, dental & vision insurance
• Paid time off - vacation & holidays
• 401k

What you’ll do:

• Consult and interpret customer needs for the mechanics
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers’ problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and mechanics
• Continuously keep the customer updated on repair needs and completion times

What we are looking for:

• Previous Service Advisor experience a plus
• Exemplary customer service skills are a must
• ADP or Reynolds and Reynolds experience highly preferred
• Valid driver's license

We are an organization that values its people!  Accelerate your career and join our team at 495 Chrysler Jeep Dodge RAM!