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Auto Service Manager

Passport Auto Group

Suitland, MD

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JOB DETAILS
SALARY
$100,000–$200,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Business Plan, Coaching, Communication Skills, Corporate Policies, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Disability Insurance, Interpersonal Skills, Leadership, Maintain Compliance, Maintenance Services, Multitasking, Organizational Skills, Team Building, Transaction Processing/Management
LOCATION
Suitland, MD
POSTED
2 days ago

Automotive Service Manager

Passport Auto Group - Suitland, MD

Are you a seasoned automotive service professional with a passion for leadership and delivering unparalleled customer experiences? Passport Auto Group, a family-operated business with over 30 years of excellence, is seeking a highly motivated and experienced Service Manager to join our high-volume operations in Suitland, MD.


About the Role:

As a Service Manager, you will be instrumental in ensuring every client receives a premium service experience. You will be responsible for training, motivating, and coaching our dedicated service team members, while also supervising all service transactions to ensure vehicles are maintained and repaired in strict accordance with factory guidelines. Your leadership will drive efficiency, customer satisfaction, and team development.


Key Responsibilities:

  • Ensure each client receives a premium service experience.
  • Train, motivate, and coach service team members to achieve peak performance.
  • Supervise all service transactions, ensuring adherence to factory guidelines.
  • Oversee vehicle maintenance and repair processes.
  • Maintain high standards of customer satisfaction and operational efficiency.


Compensation:

  • First-year potential earnings ranging from $100,000 to $200,000.

 

Benefits (for Full-Time Positions):

Full-time positions at Passport Automotive Group are eligible for a comprehensive benefits package, including:

  • Health Insurance (Single, Single plus one, and Family coverage options)
  • Dental Insurance (Single, Single plus one, and Family coverage options)
  • Vision Insurance (Single, Single plus one, and Family coverage options)
  • Paid Time Off (PTO) in accordance with company policy
  • Paid Holidays in accordance with company policy
  • 401k Plan
  • Disability Insurance in accordance with company policy

 

Skills & Experience Required:

  • Minimum of 5 years of experience in all facets of service department systems, procedures, and controls.
  • Proven organizational skills with the ability to manage multiple priorities.
  • Extensive client contact experience, demonstrating strong customer service abilities.
  • Solid business planning abilities to drive departmental success.
  • Demonstrated ability to effectively manage, evaluate, develop, and direct staff.


Attributes:

  • Excellent communication and interpersonal abilities, fostering positive relationships with customers and team members.

If you are a results-oriented leader with a strong background in automotive service management and a commitment to excellence, we encourage you to apply and become a part of Passport Auto Group!

At Passport Auto Group, we believe in fostering a supportive environment where every team member can thrive. We are renowned for our excellent training programs, top compensation packages, and a huge base of loyal customers. If you're looking for a company with an excellent reputation for customer satisfaction and significant growth potential, this is the opportunity for you.

 

About the Company

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Passport Auto Group