Auditors
ECLARO
Menands, NY
Job Number: 26-00367
Make a difference in your community. ECLARO is looking for an Auditors for our client in Menands, NY.
ECLARO’s client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Responsibilities:
- Provide advice and technical assistance in troubleshooting account related issues, access questions, vetting users, account provisioning and deprovisioning, account creations, password resets, help users navigate the site, Multi Factor Authentication set up / reset, RSA PIN reset, RSA token distribution / installation, approving RSA tokens, modifying browser configurations for specific applications, re-enabling user's accounts, and directing calls to specific contacts for application questions.
- Responsible for troubleshooting internal and external MFA, RSA issues.
- Review pre-acceptance tools for medical professionals without a NYS Driver license.
- The requests in these tools need to be accepted to email the document to the medical professional:
- Interacting with customers in a respectful, helpful manner and actively listen to issues and guide them through appropriate solutions.
- Reply to requests and questions from internal and external customers that include both written and telephone inquiries.
- Assist users navigating and assigning roles on the HCS.
- Perform HCS testing to gauge if applications are working based on user concerns.
- Research and responding to emails for different Outlook shared mailboxes.
- Responsible for processing paper documents for HCS accounts. Which includes scanning the documents in a tracking system, processing the documents (accepting or rejecting), mailing accepted HCS PIN letter and account activation instruction, scan the documents in FileNet, key completed scanned documents, key and verify the completed documents.
- Establish new files by numbering forms, coding, preparing file folders, and compiling relevant material.
- Update and correct records and files:
- Perform and validate signature verifications.
- Assist with HCS account clean-up activities.
- Operate office machinery, including photocopiers, computer printers, hand scanner, and scanners.
- Perform other related duties as required.
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Ivy Española
ivy.espanola@eclaro.com
201-942-3003
Ivy Española | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
About the Company
ECLARO
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.