ATS Integrated Solutions - Security Service Team Supervisor

JOB SUMMARY:

Responsible for the development and supervision of a team of Security Service Technicians including annual performance appraisals. It is anticipated that this position will be 25-40% supervision, while performing actual service work for the balance of the time.  Team Supervisors are able to design and engineer control system hardware and software programming based on project requirements and provide analysis of building control and system performance at a complete systems and campus level.  This is a non-exempt position.

DUTIES AND RESPONSIBILITIES:

• Provide motivation for team members (Security Service Technicians)
• Conduct annual performance reviews for Security Team Members.
• Provide technical support for team members.
• Training – Coordinate trainings with Service Manager and provide one-on-
  one engineering task level training.
• Work with Service Coordinator to maintain service technician productivity
• Work with customers, general contractors, and sub-contractors to successfully execute service projects
• Work with sales in providing customers with optimal equipment and performance
• Conduct team meetings. Perform regular Service Technician functions as required.

SKILLS AND ABILITIES:

• Ability to manage a team of Security Service Technicians.
• Strong knowledge of access control, video management, and intrusion systems.
• Excellent time management and organizational skills
• Strong troubleshooting skills.
• Computer hardware and software skills.
• Ability to work independently and unsupervised.
• Strong interactive and communication skills.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

This position requires a combination of working in an office environment and routine visits to project jobsites. Project jobsites present typical construction and outdoor conditions that require the use of personal protective equipment for safety purposes.  Must be comfortable climbing a ladder infrequently. Small repetitive motions and use of small tools is included.

POSITION TYPE AND HOURS

• Full-time, non-exempt
• Typical Monday – Friday working hours with flexibility as needed
• Local travel required up to with infrequent out-of-state travel

CREDENTIALS AND EXPERIENCE

• Engineering undergraduate or equivalent combination of education and experience
• Complex integrated building security systems experience
• Computer programming experience
• 5+ years industry experience (minimum)