Atlassian Specialist (Jira and Confluence)
Epitec, Inc
Libertyville Township, IL
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JOB DETAILS
SALARY
$42–$47 Per Hour
LOCATION
Libertyville Township, IL
POSTED
Today
Contract Duration: 1 year, possible extension
Location: Libertyville, IL
Work Arrangement: Remote
Pay Range: $42 - $47 per hour
Summary
The Atlassian Specialist is responsible for the administration, configuration, and optimization of Atlassian tools—primarily Jira and Confluence—to enhance collaboration, productivity, and process efficiency across teams. This role partners with engineering, operations, and business stakeholders to design scalable workflows, ensure system reliability, and promote best practices in Agile project management.
Responsibilities
- Administer, maintain, and optimize Jira Software, Jira Service Management, and Confluence environments.
- Design and implement custom workflows, fields, permission schemes, screens, dashboards, and reports.
- Integrate Atlassian products with other systems (e.g., Slack, GitHub, Bitbucket, or ServiceNow) and manage API/webhook connections.
- Develop and enforce usage standards, templates, and governance frameworks.
- Provide end user training and technical documentation for internal teams.
- Troubleshoot and resolve issues related to performance, access, and configuration.
- Research, install, and evaluate marketplace add ons/plugins to extend platform functionality.
- Perform system upgrades, patch management, and license administration.
- Collaborate with Agile teams to ensure Jira aligns with Scrum, Kanban, and hybrid methodologies.
- Maintain Confluence spaces, macros, and permissions to ensure content accessibility and governance.
- 3+ years of experience administering Atlassian Jira and Confluence (Cloud or Data Center).
- Strong understanding of Jira workflows, schemes, and automation.
- Experience designing and managing Confluence spaces, templates, and access controls.
- Proficiency in Jira REST APIs, webhooks, and integration design.
- Knowledge of Agile and ITIL principles.
- Hands on experience with Bitbucket, Bamboo, or other Atlassian suite tools is a plus.
- Familiarity with SQL, JavaScript, or Python for automation and data extraction preferred.
- Excellent communication and documentation skills.
- Ability to translate business needs into effective technical configurations.
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
- Atlassian Certified Professional (ACP)—Jira Administration or Confluence Administration certification preferred.
- ITIL certification is a plus.
About the Company
E
Epitec, Inc
Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment.
COMPANY SIZE
2,500 to 4,999 employeesINDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1978
WEBSITE
https://epitec.com/