AT&T Customer Sales Associate
Sky Nova, Inc
Cleveland, OH
SkyNova is committed to creating meaningful customer experiences that support both brand growth and long-term relationships. We are currently seeking an AT&T Customer Sales Associate to join our team in Cleveland, OH. This role is ideal for individuals who enjoy working directly with customers while developing sales and communication skills in a structured, team-oriented environment.
As an AT&T Customer Sales Associate you will be responsible for ensuring that customers feel understood and supported while maintaining sales development. As our designated AT&T Customer Sales Associate you will ensure customer enrollment, service provision and customer satisfaction.
Role requirements for the AT&T Customer Sales Associate
Address customer service questions and resolve basic service-related concerns
Verify account eligibility and prepare relevant documents
Keep abreast of service solutions in order to provide precise and accurate customer solutions
Use the CRM system to capture customer service information regarding enrollments and account activations
Identify upsell opportunities and drive sales revenue
Collaborate with fellow AT&T Customer Sales Associates in order to share best sales and client service strategies
Collect feedback and insights from customers helping propel customer retention, satisfaction and customer service processes
Skills and Qualifications of the AT&T Customer Sales Associate
Experience in Sales or Customer Service is preferred
A high school diploma or GED equivalent
Good communication skills
Customer service driven and people centric attitude
Organisational and time management skills
Attention to detail and ability to solve problems
Our vision at SkyNova is to become a trusted leader in field marketing by setting the standard for performance, development and real-world brand connection.
Start your journey as an AT&T Customer Sales Associate with us in Cleveland, OH. Apply now on Careerbuilder!