AT&T Account Representative

Shape the Future of Connectivity: AT&T Account Representative at Encore Promotions in Atlanta!

Encore Promotions , a leading direct marketing and business development firm based in Atlanta, is looking for ambitious, results-driven individuals to join our team as AT&T Account Representatives. In this role, you'll play a key part in expanding the reach of AT&T’s advanced internet, mobile, and TV services. Backed by our people-first culture and hands-on training, you’ll help build meaningful customer relationships while driving growth and delivering impactful solutions that connect consumers with the technology they rely on every day.

As an AT&T Account Representative, you’ll connect customers with cutting-edge telecom solutions through personalized, face-to-face interactions. With expert training, ongoing mentorship, and a high-energy environment, you’ll sharpen your sales skills, earn uncapped commissions, and grow your career in a company built on innovation and results.

Role Requirements for an AT&T Account Representative

• Connect with residential and small business customers through territory visits, scheduled appointments, and local events to introduce AT&T’s latest offerings
• Identify customer needs and recommend personalized solutions across the internet, wireless, TV, and home phone services
• Deliver engaging, informative product presentations that communicate value and competitive advantages
• Address concerns with confidence, negotiate terms, and close sales to activate new customer accounts
• Accurately process orders and agreements using digital tools while maintaining detailed CRM records
• Consistently exceed sales goals and contribute to team targets for customer acquisition and retention
• Build lasting client relationships by ensuring satisfaction, follow-up support, and long-term loyalty
• Stay sharp through regular training sessions focused on AT&T’s evolving products, pricing, and market trends
• High school diploma or GED required, 1–3 years of sales or customer-facing experience—ideally in telecom or tech. Strong communication skills and a proven ability to hit sales targets.

What's in it for our AT&T Account Representative?

• Earn competitive pay with uncapped commissions that reward your performance and drive 
• Receive hands-on training and mentorship to build confidence and master sales techniques
• Grow your career with clear advancement opportunities into leadership and specialized roles
• Thrive in a high-energy, team-oriented environment that values collaboration and celebrates wins
• Strengthen your professional brand by representing AT&T, a global telecom leader, while sharpening your skills in sales, strategy, and relationship-building

Preferred Skills for the AT&T Account Representative

• You treat sales targets like personal challenges; if it’s not a stretch goal, it’s just a warm-up 
• You break down tech like a pro, making even the most complex features sound like common sense
• You build trust faster than a phone connects to 5G, and you actually care about what people need
• You handle rejection like a champ, smile, reset, and keep closing
• You treat feedback like a software update, downloaded, installed, and already improving performance 

Excited to help customers discover the best in wireless, internet, and TV? Step into the spotlight as an AT&T Account Representative—apply now on CareerBuilder!