Asst. Manager

Assistant Branch Manager

Overview

Helps Manager with overall operations of branch office including all phases of lending,

collecting, and direction of office staff.

Responsibilities

Develops, directs, trains, and manages branch personnel with manager direction and

assistance.

Maintains office cash with accuracy and security.

Achieves account gain through proven loan judgement and effective customer

solicitation.

Ensures compliance with state and federal lending regulations and Company policies.

Ensures prompt completion of loan process.

Minimizes delinquent debt through collection activities both by verbal and written

communication.

Ensures compliance with company record-keeping procedures.

Ensures reporting of branch figures to corporate office for accounting purposes.

Prompt and regular attendance is required.

Qualifications

Prior experience with customer service

Knowledge of state and federal lending regulations

Effective communications skills, verbal and written.

General math and money handling skills; ability to count cash accurately.

Ability to obtain license, certification, and/or governmental approval to provide

ancillary products and services, as applicable.

Valid driver’s license and daily access to a reliable automobile for business use

Computer literate with ability to operate a ten-key calculator.

This position works in an office and consistently operates a computer and other office

productivity machinery, such as a calculator, copy machine, and computer printer.

This position frequently operates a standard telephone.

This position may require driving, and may require walking on uneven ground,

climbing small stairs.

Requires the ability to communicate verbally and in writing.

Completion of training period as Account Manager with demonstrated managerial

ability or previous finance experience.

High school diploma or equivalent