Asst. Director of Nursing - Ambulatory Care

Oversees day-to-day clinical operations in the outpatient primary care setting to ensure safe, high-quality care for patients across the lifespan.

•  Provides clinical supervision and guidance to nursing staff. Leads nursing team meetings. Coordinates staff education, including in-service training and ongoing competency development.
• Participates in outpatient-focused, clinically oriented committees and projects as needed.
• Develops staffing plans and manages daily schedules to ensure adequate coverage across the primary care practice.
• Monitors patient flow, appointment efficiency, and overall clinical practice operations; identifies and implements process improvements.
• Collects, analyzes, and reports on clinical and operational metrics to support continuous performance improvement (PI) within the practice.
• Collaborates on practice budget planning and monitors fiscal performance; identifies opportunities for cost-efficiency and improved resource utilization. Participates in the recruitment, orientation, performance evaluation, and disciplinary process for nursing staff.
• Ensures staff meet required competencies and complete mandatory education in areas such as infection control, safety, risk management, and customer service. Supports a culture of learning, mentoring, and professional growth within the outpatient nursing care team.
• Participates in continuous quality improvement efforts by identifying care delivery issues and implementing evidence-based solutions. • Investigates patient and staff incidents; ensures follow-up and compliance with regulatory standards (e.g., DOH, Joint Commission, VFC).
• Maintains accurate and timely documentation and reports in compliance with administrative, clinical, and regulatory requirements.
• Communicates key organizational updates and strategic priorities to outpatient nursing staff. • Actively participates in cross-functional teams and projects to enhance outpatient service delivery and patient satisfaction.

Education: •

• Active RN license in NYS. Bachelor of Science in Nursing (BSN) required.
• Master’s Degree in Nursing preferred.

Experience:

• Minimum 3–5 years of nursing leadership experience in an outpatient or ambulatory primary care setting.
• Experience working with both adult and pediatric patient populations.
•  Knowledge of Article 28 regulations, Joint Commission Standards, Value Based Care, DOH regulations, and Vaccines for Children (VFC) program.

Skills:

• Strong leadership, communication, and interpersonal skills.
• Clinical expertise in primary care and chronic disease management.
• Proficient in analyzing data and solving clinical/operational problems.
• Competent in EMR systems and regulatory compliance.
• Commitment to team collaboration and high-quality patient care.