Assistant Program Manager - Evangeline's House
The Salvation Army Northwest Division
Spokane, WA
JOB DETAILS
SALARY
$29–$29.01 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Auditory, CPR Certification, Candidate Screening, Communication Skills, Community and Social Services, Conflict Resolution, Customer Experience, Customer Support/Service, Desktop PC, Documentation, Driver's License, File Maintenance, First Aid, HIPAA (Health Insurance Portability and Accountability Act), Interpersonal Skills, Interviewing Skills, Journalism, Laundry, Leadership, Licensing, Maintain Compliance, Medication Administration, Microsoft Office, Music, Parental Controls, Pathogens, People Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Psychiatry and Mental Health, Regulatory Compliance, Safety Compliance, Safety Process, Safety/Work Safety, Schedule Development, Social Work, Staff Corrective Action, Staff Requirements, Staff Training, Statistics, Team Lead/Manager, Typing, Waitressing, Writing Skills
LOCATION
Spokane, WA
POSTED
30+ days ago
Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!
The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!
SHIFT: SUN-THURS, 11AM-7:30PM
DEPARTMENT: EVANGELINE'S HOUSE
POSITION TITLE: ASSISTANT PROGRAM MANAGER
STATUS: FULL TIME, NON-EXEMPT
SUPERVISOR: EVANGELINE'S HOUSE PROGRAM MANAGER
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION:
Assist the Program Manager as needed. Provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (12-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 60 days while awaiting placement.
EDUCATION AND WORK EXPERIENCE:
Bachelor's degree from an accredited college or university and one (1) year of similar, full-time experience working with vulnerable populations
An associate degree from an accredited college or university and two (2) years of similar, full-time experience working with vulnerable populations
Or three (3) years of similar, full-time experience working with vulnerable populations
One or more years of supervisory experience required
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Must be at least 21 years of age
Pass a Criminal Background Check
Pass a DSHS Background Check
Valid Driver's License with clear driving record; ability to clear a Motor Vehicle Records check
Successfully complete TSA Driver Training upon hire and annually thereafter
Produce current negative TB test results; bi-annual negative TB test results required
Have or obtain prior to working with youth, Child and Infant CPR, Adult CPR, and First Aid
Have or obtain prior to working with youth, training on Bloodborne Pathogens
Have or obtain prior to working with youth, WA Food Handler's Card
Annual Mandated Reporter training
Have or take de-escalation and restraint training (Right Response)
Ability to lead a team
Conflict resolution skills
Model appropriate social and interpersonal behaviors for youth and staff
Ability to manage employees and youth successfully within the program's structure
Proficient in typing, organizing and filing
Working knowledge of Microsoft Office Suite and other software
Self-motivated and work with minimum supervision
Maintain confidentiality with personal information
Working knowledge/experience of customer service, social services and local resources
Excellent written, verbal and interpersonal skills
Effectively work with a diverse population in a team environment
Capable of auditory and visual supervision; verbally and physically interact with children in care
Possess skills/abilities to successfully work with the challenging behaviors of youth in care
Effective communication and problem-solving skills
High personal standards of cleanliness and thoroughness
Be available to be on-call to cover other shifts during the week; some holidays
ESSENTIAL DUTIES:
Develop positive, professional relationships with coworkers, administration, and professional agencies
Provide support to the Program Manager in supervision and coordination of staff
Support new employees/volunteers through a thorough orientation of the program
Ensure all staff are always compliant with TSA and program training requirements
With the support of HR, prepare and present staff corrective action, as needed
In compliance with program requirements, maintain personnel files for all staff
Support the programs recruitment by screening candidates, interviewing, and determining the next steps with the support to the Program Manager
Assist with preparing and conducting monthly staff meetings and training
Attend and participate in department meetings
Ensure HIPAA, WAC guidelines, contract, licensing and local policy and procedures compliance
Compile Evangeline's House monthly statistics, as directed
Assist in development/revisions of the program and practices with oversight of Program Manager
Serve as agency's public awareness representative along with Program Manager
Develop and manage staff schedules, timesheet procedures and breaks
Participate in finding coverage for call outs; provide relief for staff breaks
Participation in on-call schedule requirements
Keep Background Check Log
Ensure all required and appropriate paperwork is filed for youth in care
Contribute to positive morale in the program
Follow and ensure compliance with all Child Safety policies and procedures
Model appropriate social and interpersonal behaviors for youth
Work directly with DSHS regarding placement and movement of children
Complete intake and discharge paperwork
Comply with youth disciplinary guidelines
Report incident and suspected abuse/neglect
Properly implement behavior management (de-escalation and restraint)
Manage youth transportation needs, HEART Program, school bus schedule and off-site needs
Accompany youth to school and appointments as needed (driving, riding or walking)
Ensure the safety of all youth in care
Administer medications to youth and complete necessary related documentation
Communicate and document with caseworkers and other agencies regarding youth in care
Ensure repair and supply requests are communicated to appropriate recipients
Conduct and/or oversee monthly fire drills; report written results to the Program Manager
Maintain facility security by ensuring windows and doors are locked; report any security concerns
Clean the facility and do laundry when needed
Performs other duties as assigned
PHYSICAL REQUIREMENTS:
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
Operate a telephone
Operate a desktop computer
Access and produce information from a computer
Understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
WORKING CONDITIONS:
The work is typically performed in a home-like environment with individual studio rooms for each youth in care, communal living areas, and shared office space
Fast-paced environment with frequent interruptions requiring adaptability, compassion, and resilience
Frequent loud noises due to group conversations, TV or music playing, and clients in mental health crisis
Irregular hours, including nights, weekends and holidays
The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Qualifications
Education
Associates of Social Work (preferred)
Bachelors of Social Work (preferred)
High School or Equivalent (required)
Experience
3 years: Experience working with children (required)
1 years: Supervisory experience (required)
Licenses & Certifications
Food Handler's Card (required)
Driver's License (required)
Skills
Bloodborne Pathogens (required)
CPR/AED (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
About the Company
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