Assistant Manager

• Customer Service Skills
• Problem Solving
• Excellent Writing and Communication Skills
• Ability to Work with multiple Software Systems 
• Multi-tasking
• Strong Commitment to High-Level Service and Quality Standards - Detail Oriented
• Prior Management Experience Preferred
• Experience in Apartment Turns Preferred
• Knowledge of our offered services is preferred, but not required
• Valid Driver's License with Clean Driving Record is required for this role
• Comfortable with Travel Across NE Ohio starting at our office in Akron every day

• Conducting quality control inspections across all service divisions 
• Performing standard audits to ensure technicians follow proper procedures
• Performing conflict resolution between technicians, clients and other staff
• Coordinating timelines with Field Managers to ensure services are on schedule
• Supporting technician onboarding and assisting with ongoing coaching and training
• Performing on-site job estimates for scope, changes or additional work
• Identifying cross-selling opportunities during property visits
• Responding to urgent field situations that require immediate support

• Company Provided vehicle for daily travel
• Company Issued Phone and Tablet
• PTO after 90 days
• Professional Development Assistance
• More Benefits to come

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