Assistant General Manager
Lou Lou’s Tavern at The Refinery
Charleston, SC
Opening Spring 2026!
Lou Lou’s Tavern on the Tracks is a brand-new restaurant concept opening this spring at The Refinery, and we’re looking for a dynamic, service-driven Assistant General Manager to join our founding leadership team.
Inspired by The Refinery’s historic train system, Lou Lou’s will feel like a vibey, welcoming tavern—big booths, a lively bar, outdoor seating, and a natural connection to the venue’s live music culture. With upcoming concerts and large-scale activations, this will be a high-energy environment where hospitality and momentum go hand in hand.
The Assistant General Manager will be a hands-on leader focused on elevating service standards, driving floor presence, and building a highly engaged team.
This role is ideal for someone who thrives in energetic environments, loves coaching in real time, and understands how to deliver polished hospitality while the room is buzzing.
Key Responsibilities
Lead by example on the floor, setting and upholding high service standards
Support hiring, training, and development of the Front of House team
Coach service, timing, and hospitality in real time
Partner with the General Manager to drive culture, accountability, and consistency
Oversee service execution during concerts, activations, and high-volume events
Assist with scheduling, labor management, and daily operations
Maintain a welcoming, organized, and high-energy atmosphere
What We’re Looking For
2–5+ years of experience in a restaurant leadership role (AGM, Service Manager, or similar)
Strong floor presence and ability to lead confidently in high-volume settings
Passion for hospitality, food, beverage, and guest experience
Excitement about working in a music-driven, activation-heavy environment
Highly organized, calm under pressure, and solutions-focused
Why Join Lou Lou’s?
Be part of a founding team opening a new concept
Work in a unique environment connected to live music and community events
Opportunity for growth within a developing restaurant group
Competitive compensation and benefits
If you’re energized by live music, elevated yet approachable hospitality, and the opportunity to build something from the ground up — we’d love to connect.
Equal opportunity employer