Assistant Facility Manager
JLL
Spokane, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Aged Care, Artificial Intelligence (AI), Best Practices, Business Intelligence, Calendar Management, Childcare, Coaching, Commercial Real Estate, Communication Skills, Compensation Management, Computerized Maintenance Management System (CMMS), Contract Management, Contract Requirements, Corporate Law, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Disability Accommodations, Facilities Management, Financial Metrics, Genetics, Government Contracts, Government Requirements, Information/Data Security (InfoSec), Investment Management, Investment Services, Leadership, Legal, Microsoft Excel, Microsoft Office, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Real Estate, Requirements Validation/Verification, Risk Management, Safety/Work Safety, Scorecarding, Service Delivery, Service Level Agreement (SLA), State Laws and Regulations, Statement of Work (SOW), Systems Administration/Management, Team Player, United States Citizen, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Relations, Writing Skills
LOCATION
Spokane, WA
POSTED
30+ days ago
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves-
TheAssistantFacilities Manager positionis responsible forfacilities supportfor an assigned building/s,systems administration of acomputerizedmaintenance management system(CMMS), reporting,andvendorssupport.Primary duties will include working with the site-based Operation and Facilities teams, account and client leadership to handle routine facility related operations, includingcreating, managing, and verifying work orders, managing and clearing work order flags,FM projects, vendor relationships,and proficientmanagement / coordination of andwith maintenance techniciansand 3rdparty providers.
What is your day to day?
Build collaborative relationships with vendors and client.
Support theFacilities teamin the implementation of short and long-term projectsand daily maintenance activities.
Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
Oversight of all Health, Safety, Security and Environment initiatives and processes.
Communicate KPI and SLA requirements to ina timelyway and partner toidentifyservice delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
Contribute to site KPI's, financial and other metrics plus reporting for monthly, quarterly,annuallyor as needed.
Manage third party vendors to drive high-level service output by reviewing andanalyzingKPIs andSLAsdefined in the scope of work (SOW).
Understand operations for all FM vendors under management and ensure proper tools are in place to manage vendor performance.
Monitor vendor contract terms and conditions as well as invoice compliance.
Resolve, track, and document vendor escalations quickly and efficiently, implementing action plans to improve performance, where necessary.
Contribute to vendor performance assessments via scorecards, business intelligence, MBR/QBRs, and performance improvement action plans.
Ensureappropriateand prompt follow up with customers, technicians, and vendors
Interface with Vendors including providing direction/information to vendors, facilities staff and service providers asrequiredto ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo
Manage operations to mitigate operational risk
Oversee asset data entry and updates into the CMMS platform.
Responsible for overall integrity of theCMMS(Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives
Desired experienceand technical skills
Required
3-4+ years' experience with facilities management and managingCMMS/Work Orderapplications
Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
Proficient in MS Office;must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
Excellentlistening,verbal,and written communication skills
Ability to build repeatable processes that surpass customer expectations
Ability tomulti-task and work without direct supervision
Ability to plan and manage work under time constraints
US citizenship isrequiredfor this position due to government contract requirements
Preferred
Undergraduate degree preferred, or equivalent experience
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
70,000.00 - 80,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Spokane, WA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
About the Company
J
JLL
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. With 60,000 employees across 280 corporate offices worldwide, we serve the local, regional and global real estate needs of corporates and investors in more than 80 countries. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Real Estate/Property Management
FOUNDED
1783