Assistant Facilities Manager
JLL
Vancouver, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Aged Care, Artificial Intelligence (AI), Childcare, Coaching, Commercial Real Estate, Communication Skills, Compensation Management, Computerized Maintenance Management System (CMMS), Continuous Improvement, Corporate Law, Customer Support/Service, Disability Accommodations, Documentation, Establish Priorities, Expense Reports, Expense Tracking, Facilities Management, Financial Administration, Genetics, Hewlett-Packard Product Family, Information/Data Security (InfoSec), Investment Management, Investment Services, Leadership, Legal, Mail Services, Maintain Compliance, Microsoft Office, Operational Audit, Operational Support, Operations Processes, Order Management, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Real Estate, Regulatory Compliance, Requirements Validation/Verification, Safety Training, Service Delivery, Service Level Agreement (SLA), State Laws and Regulations, Team Building, Team Lead/Manager, Vendor/Supplier Evaluation, Vendor/Supplier Management
LOCATION
Vancouver, WA
POSTED
30+ days ago
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Pay: $65000 - $89000 / year
Location: Vancouver, WA | HP Campus
What this job involves:
As an Assistant Facilities Manager, you will support the Facility Manager in delivering safe, reliable, and compliant facility operations within a large, complex campus environment. This role has direct responsibility for a small team supporting soft services and ensures daily execution across workplace support functions, vendor performance, and service delivery standards.
You'll lead day-to-day service operations for assigned scopes, resolve issues with urgency and professionalism, and drive a consistent employee experience while maintaining strong operational discipline.
What your day-to-day looks like:
Lead soft services team operations- Directly manage workplace support, conference services, mail coordination, and employee support staff with daily direction, coaching, and performance feedback
Oversee service delivery and quality- Coordinate soft services execution, monitor KPIs/SLAs, and ensure consistent quality and responsiveness across all service areas
Manage vendor performance and work orders- Oversee vendor scope adherence, quality checks, and coordinate CMMS work order management with proper prioritization and documentation
Support compliance and safety requirements- Ensure adherence to company audit standards, operational policies, and safety requirements while maintaining accurate documentation
Provide financial and administrative support- Assist with invoice review, expense tracking, reporting, and administrative processes to maintain operational visibility
Coordinate cross-team collaboration- Partner with engineering, workplace support, and operational stakeholders to ensure seamless service delivery and coverage
Drive continuous improvement culture- Set service standards, support team development, and lead special projects focused on employee experience improvements
Required Qualifications
4+ years of experience in facilities management, workplace operations, or a related corporate environment.
Prior experience leading or supervising a small team (directly or in a lead capacity) in a service delivery environment.
Experience coordinating vendors and service providers with a focus on service quality and responsiveness.
Strong customer service mindset with the ability to communicate professionally at all levels.
Proficiency with Microsoft Office and comfort working in CMMS platforms.
Preferred Qualifications
Bachelor's degree or equivalent experience.
Experience in a multi-building campus or operationally complex environment.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Estimated compensation for this position:
65,000.00 - 89,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Vancouver, WA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
About the Company
J
JLL
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. With 60,000 employees across 280 corporate offices worldwide, we serve the local, regional and global real estate needs of corporates and investors in more than 80 countries. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Real Estate/Property Management
FOUNDED
1783