Assistant Director Practice Management
NORTHWESTERN MUTUAL LIFE INSURANCE
MILWAUKEE, WI
advisors and teams, with additional complex consulting, communication,
escalation, leadership, subject matter expertise, and presentation
responsibilities. Primary Duties & Responsibilities: Consulting (70%):
Consulting Level 1- 3 delivery and referral coordination: Triaging,
delivering, and referring Practice Management Level 1-3 content and
support. Consulting knowledge depth: Deep expertise in one or more of
NM's Practice Management content areas including human capital,
transition/succession, practice efficiency, and/or related. Teams and
Ensemble Platform: Ability to provide in-depth support for potential and
operating teams and ensembles. Complex consulting quarterbacking and
ownership: Quarterback complex consultations with field, field leaders,
performance team members and home office, including industry partners
when appropriate. Responsible for consult ownership, stakeholder
communication, resolution, and documentation for future team reference.
Team escalation point: Act as an escalation point within the team as a
resource for complex cases. Consulting quality and continuous
improvement: Leadership in helping the consulting team improve the
client experience, overall quality of the interaction, best practice
sharing and improvement opportunities. Proactively brings the voice of
the field back and shares with other stakeholders to drive innovation
and improvement. Subject Matter Expertise (15%): Content: Coordinating
with Practice Management Managers on content development, execution,
communication, adoption, and gathering feedback. Act as an escalation
point within the team for questions and content, coordinating with the
Business owners and other areas for resolution, further escalating to
others when required. Recognizes challenges and recommends process
improvement. Project leadership: Proactively leads others in design and
delivery of materials related to subject matter expertise, practice
management and thematic/topical content. Includes education and coaching
of team members on content, language, consistent usage and updates.
Brings the voice of the team back for ongoing content improvement.
External strategic partner coordination: Work with external strategic
partners, acting as a main point of contact in content development,
coordination and communication. Thought leadership: Developing thought
leadership and furthering related strategy, content, resources and
social media, incorporating outside financial services industry
perspective and trends. Strategy, Communication & Presentations (15%):
Strategy: Participates in strategy development, communication and
execution, occasionally representing and acting on senior leadership's
behalf. Works within ambiguity to help identify, clarify and create
opportunities for strategic improvement. Field, field... For full info
follow application link. EEO/AA Employer/Vets/Disability *
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8B7586E6185C466C
Qualified females, minorities, and special disabled veterans and other
veterans are encouraged to apply.
About the Company
NORTHWESTERN MUTUAL LIFE INSURANCE
Who We Are
What we believe.We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.
We care.We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.
Why Work Here
We’re strong and growing.In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
We invest in our people.We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.
Be part of building our future.We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.
Enjoy Milwaukee.Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.
Our Culture
We are always evolving.At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.
We do what’s right.Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.
We recognize and develop possibilities in our people.Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.
Diversity makes us better.We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.