Assistant Director of Admissions - Evenings
Acadia Healthcare
Austin, Texas
Assistant Director of Admissions - Cross Creek Hospital
Shift: Evenings, Monday through Friday, 3:00pm to 11:00pm
Responsibilities:
ESSENTIAL FUNCTIONS:
- Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
- Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
- Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
- Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
- Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
- Perform follow-up communication functions and generate recommendations for organizational leadership.
- Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
- Serve as a clinical liaison with referral sources.
- Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
- Ensure that the department is up to date on and compliant with new laws and regulations.
- Train and supervise staff.
- For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
- Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
- Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
- Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
- Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
- Participate in staff training by serving as a preceptor for new admission team employees.
- Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor’s degree in a social services field is required.
- Master’s degree in a social services field or RN preferred.
- Two or more years’ experience in a healthcare admissions role is preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- May require licensure by the state for this position.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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About the Company
Acadia Healthcare
Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country. Acadia provides premier psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school based programs.
Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.
Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.
Acadia is a provider of inpatient behavioral healthcare services. Acadia operates a network of 201 behavioral healthcare facilities with approximately 8,300 beds in 37 states, the United Kingdom and Puerto Rico. Acadia provides psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school-based programs.