Assistant Director, Executive Education
Temple University
Philadelphia, Pennsylvania
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JOB DETAILS
LOCATION
Philadelphia, Pennsylvania
POSTED
6 days ago
Become a part of the Temple family and you will have access to the following:
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
9 Federally Observed Paid Holidays
3 Personal Days
Tuition remission - eligible employees and their dependents can obtain a degree TUITION-FREE
A generous retirement plan and so much more!
Salary Range: $50,000 - $55,000
Position Summary
The Assistant Director in the Center for Executive Education at Fox School of Business, reporting directly to the Managing Director, manages the logistics of executive education programs. In addition, they act as a liaison to clients, assist with project management, and support sales activity.
This role oversees the execution of in-person and virtual executive education programs with the overall goal of fostering strong internal and external relationships that drive executive education revenue. The incumbent monitors client relationships, faculty relations, and the delivery of executive education programs to ensure all stakeholders receive excellent service and support before, during, and after engagements. The Assistant Director works with Center staff to drive continuous quality improvement by supporting program evaluation efforts (including assisting with surveys, focus groups and analysis of gathered data) and consulting on internal process refinement. They assist with maintenance and organization of Center software, databases, and files. They are responsible for executing program participant and alumni engagement strategies. As directed, they work with Center and Fox School staff to assist in developing and implementing strategies that generate and convert quality leads into sales.
Required Education and Experience
* Bachelor's Degree
* At least 3 years of related program administrative experience including event and meeting planning, project management support, and sales support
* An equivalent combination of education and experience may be considered.
Preferred Education and Experience
* Experience working with senior level executives
* High comfort level with an executive audience
* Experience in the Executive Education field
* Experience with Ellucian Banner, Modern Campus Destiny One, SAP Concur, Adobe Creative Suite and/or Canva, Campaign Monitor, Vimeo and learning management systems (i.e. Canvas)
Required Skills and Abilities
* Strong organizational skills and a keen attention to detail
* Exceptional interpersonal skills and a high-level of professionalism in person, by phone, and via email
* A demonstrated ability to work concurrently on multiple projects with varying timelines
* Excellent communication skills, including writing, proofreading, and speaking (both in-person and online)
* Strong customer service orientation and ability to interact effectively with a diverse group of executives, faculty, and staff (both in-person and online)
* Demonstrated ability to handle confidential materials
* Strong collaboration skills and ability to work as a team player across multiple levels of an organization
* Ability to run real-time online training programs
* Strong proficiency in computer systems and various software applications including: Microsoft 365 Office Suite (Outlook, Teams, PowerPoint, Excel, Word, OneDrive, SharePoint), Zoom, and Salesforce
* Ability to pivot in a dynamic environment
* Ability to travel to regional locations that may not be accessible via public transportation
* Ability to travel nationally or internationally should the need arise
* Ability to work nights and/or weekends, as necessary
This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.
Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that the
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