Assistant Branch Manager

Job Title: Assistant Branch Manager

Reports To: Branch Manager

Location:

Work Schedule: Monday-Friday – 40 hours per week

Job Type: Full-time

General Purpose of Position:

The Assistant Branch Manager assists the Branch Manager in efforts to reach profit, performance, and customer service goals. The Assistant Branch Manager oversees banking services, especially customer service, to ensure excellence.

Summary of Responsibilities:

• Assisting in the management of day-to-day activities of the branch with the primary responsibility focusing upon efficient and effective operations
• Assisting in the development of the branch staff through coaching sessions
• Solicits and identifies potential customers through counter transactions, incoming telephone inquiries as well as prospecting target customers.
• Performing Teller Duties
• Ensures staff is knowledgeable of bank products and services and encourages customer engagement to identify and promote referral opportunities
• Maintains required security, operational, and service quality standards
• Coordinates with Information Technology (I.T.) personnel to ensure that bank systems are running efficiently and effectively
• Scheduling of staff
• Delegating duties
• Providing effective feedback
• Proficient in computer skills (excel, word, ten key, typing, etc.)
• May perform additional duties in the absence of the Branch Manager
• Additional responsibilities as assigned by management

Educational and Experience Requirements:

• High School Diploma or equivalent
• At least one year of front-line banking experience required
• Microsoft Office Suite proficiency

Skills Requirements:

• Excellent verbal and written communication skills
• Excellent math and accounting skills
• Excellent personal and professional leadership skills
• Understanding of banking regulatory matters
• Ability to perform various banking procedures and operations
• Ability to remain professional and composed under pressure

Supervisory Responsibility:

• Supervises, Coaches, Leads the Tellers of the Branch

Physical Demands

• Standing
• Walking
• Sitting
• Lifting up to 25 pounds
• Carrying up to 25 pounds
• Pushing
• Pulling
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Feeling
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot coordination

Environmental Conditions

• Office setting

Physical Strength Requirements:

• Light to Medium Work

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.

The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.