Assistant Auto Body Shop Manager

About Us
We are a busy, customer-focused auto body repair shop committed to high-quality workmanship, efficient service, and excellent customer satisfaction. We are looking for a reliable and experienced Assistant Manager to help oversee daily operations, support technicians, and ensure smooth workflow in the shop.

Position Summary
The Auto Body Shop Assistant Manager supports the Shop Manager in overseeing daily operations, coordinating repair schedules, assisting with customer communication, and ensuring repairs meet quality and safety standards. This role requires strong leadership, organization, and knowledge of collision repair processes.

Key Responsibilities

Assist in managing daily shop operations and workflow
Coordinate repair schedules and technician assignments
Communicate with customers regarding repair status, timelines, and estimates
Support the preparation and review of repair estimates and insurance documentation
Ensure all repairs meet quality, safety, and manufacturer standards
Help manage parts ordering and inventory
Maintain a clean, safe, and organized shop environment
Assist with employee supervision, training, and performance monitoring
Address customer concerns and help resolve issues professionally
Support administrative tasks including invoicing, documentation, and reporting
Qualifications

2+ years of experience in an auto body shop or collision repair environment
Prior leadership or supervisory experience preferred but not mandatory
Strong knowledge of collision repair processes and shop workflow
Experience working with insurance companies and repair estimates is a plus
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Proficiency with shop management or estimating software (CCC, Mitchell, Audatex, etc.) preferred
Valid driver’s license
Compensation & Benefits

Competitive salary based on experience