Area Customer Service Coordinator
Metasys Technologies
New Orleans, LA
Area Customer Service Coordinator
Orleans, LA (Onsite)
01 + Months
Job Summary
- Provide onsite office services support for three law firms in the New Orleans area, Responsibilities include printing, mail services, and occasional reception coverage, Role requires travel between multiple sites as business needs dictate
- Manage daily printing, copying, scanning, and document production
- Handle incoming and outgoing mail services
- Provide front desk / reception support as needed
- Maintain accurate file folder management and network production folders
- Assist with job scheduling and account services
- Troubleshoot and resolve customer and equipment-related issues
- Accurately submit monthly expense reports following proper coding guidelines
- Maintain high quality, productivity, and service standards
- Driving is required; must be able to travel between sites (40 50 miles)
- May be required to move between multiple locations in one day
- Frequent local car travel and walking between buildings
- Must maintain a valid, violation-free driver s license, reliable transportation, and required auto insurance per RICOH policy
- High school diploma or equivalent required
- Minimum 12 months of related work experience
- Post high school education preferred
- Prior office services or law firm experience is highly desirable
- Intermediate proficiency in Microsoft Office and general computer application
- Comfortable navigating network folders and document management systems
- Basic math skills and attention to detail
- Strong verbal communication and customer service skills
- Ability to work effectively in a team environment
- Flexible, adaptable, and able to handle changing priorities
- Strong problem-solving and decision-making abilities
- Ability to follow written and verbal instructions accurately
- Capable of performing repetitive tasks while maintaining quality standards
- Demonstrates commitment, reliability, and sense of urgency
- Office / warehouse environment with normal lighting, noise, and temperature
- Regular standing, walking, bending, reaching, and stretching
- Ability to lift up to 50 lbs and push/pull equipment up to 400 lbs using a dolly
- Moderate dexterity required (keyboard, calculator, hand tools)
- Vision requirements include close vision
- Minor cuts or scrapes possible due to equipment handling
- Typical schedule: Monday Friday, 8:00 AM 5:00 PM
- Schedule flexibility required (sites may open as early as 6:00 AM or close as late as 7:00 PM, including occasional weekends)
- Parking is not free; parking costs are reimbursable
- Must be willing to report to alternate sites as needed
About the Company
Metasys Technologies
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.