Area Business Operations Director

EmpowerMe Wellness

Phoenix, Arizona

JOB DETAILS
LOCATION
Phoenix, Arizona
POSTED
13 days ago
Overview:

Drive Business Results with Purpose 
At EmpowerMe Wellness, we’re redefining senior care with innovative, integrated health solutions. We're seeking a dynamic Area Director of Operations (ADO) with a strong business acumen and a working knowledge of healthcare or senior living environments. If you're passionate about strategic leadership, operational excellence, and making a meaningful impact, this is your opportunity to thrive. 

 

Who We Are 

EmpowerMe Wellness is on a mission to improve the lives of seniors and the communities they call home. We offer a unique integrated model that includes therapy, pharmacy services, primary care, and more—right within senior living communities across the country. With over 3,000 professionals serving 35+ states, we’re changing the face of senior care. Learn more at empowerme.com. 

 

Your Impact 

As an ADO, you will provide strategic, operational, and financial oversight across a designated region. You’ll drive performance, support cross-functional collaboration, and build strong partnerships with community leaders—ensuring our integrated services consistently deliver high-quality care and business outcomes. 

Responsibilities:
  • Lead regional operational strategies that align with EmpowerMe’s mission and business goals 
  • Deliver results on budgets and key performance metrics including revenue per hour, cost per hour, units per visit, etc. 
  • Partner with community leadership to identify growth opportunities and execute expansion plans 
  • Guide and support community-level teams in meeting service, quality, and financial targets 
  • Implement continuous improvement initiatives 
  • Oversee P&L, budgeting, forecasting, and productivity management for assigned region 
  • Support recruitment and onboarding efforts by collaborating with internal teams 
  • Build and coach high-performing teams to ensure strong leadership and accountability at all levels 
  • Act as a liaison between EmpowerMe service lines (e.g., therapy, pharmacy, primary care) and senior living communities to ensure optimal integration and collaboration 
  • Ensure compliance with all regulatory, operational, and safety standards 
  • Serve as a culture ambassador, promoting EmpowerMe’s values and commitment to service excellence 
  • Provide data-driven updates and strategic insights to Senior VP of Operations 
  • Travel within region with occasional overnight stays as needed 

 

Qualifications:
  • Minimum 5 years of multi-site operational leadership experience in healthcare, senior living, or service-based industry 
  • Bachelor’s degree in Healthcare Administration, Business, or a related field preferred; equivalent combination of education and significant multi-site operational experience will be considered in lieu of a degree (Master’s degree a plus) 
  • Familiarity with clinical services (e.g., therapy, pharmacy, primary care) in senior living environments a plus. 
  • Strong business acumen with ability to manage budgets, drive profitable revenue, and oversee operations 
  • Experience building high-performing teams and driving staff engagement 
  • Excellent interpersonal, problem-solving, and communication skills 
  • Knowledge of Medicare/Medicaid and senior care regulatory environments is a plus 
  • High emotional intelligence, servant leadership approach, and a collaborative mindset 
  • Ability to thrive in a fast-paced, evolving environment with a growth-oriented culture 

 

What We Offer 

  • 401(k) with company match 
  • Comprehensive health benefits (medical, dental, vision) 
  • PTO, paid holidays, and volunteer time off 
  • Life, disability, HSA/FSA options 
  • Employee Assistance Program (EAP) 
  • Career development, cross-training, and internal mobility opportunities 
  • Recognition and incentive programs 
  • A collaborative, mission-driven culture where your voice matters 

 

EmpowerMe Wellness is an Equal Opportunity Employer. We are committed to providing reasonable accommodations for individuals with disabilities and encourage all qualified candidates to apply. 

About the Company

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EmpowerMe Wellness