Applications Engineer - EPIC CERTIFIED PATIENT ACCESS

FTE Applications Engineer - EPIC CERTIFIED PATIENT ACCESS (will consider certification and experience in any Epic Patient Access module)

Schedule: This is a standard day shift role that can include rotating on-call commitments and other variations. 

Minimum Job Requirements:

• Epic Certification: Cadence, Prelude, Authorization/Referrals required
• Bachelor's Degree in Information Systems.  Other relevant fields of study.  Equivalent experience accepted in lieu of degree
• Flexible/adaptable learning and understanding new technologies 
• Proven analytical and problem-solving abilities 
• Ability to work both independently and in a team-oriented, collaborative environment 
• Execute tasks in a high-pressure environment
• Up to 1 year experience 

Job Overview:

• Acts under direction from the Applications Project Leader and performs technical systems analysis and programming in one or more specialized phases of applications.
• Prepares specifications from which programs will be written and is responsible for understanding customer needs and processes.
• Under supervision, responsible for program design, coding testing, debugging and documentation following departmental standards.
• Involved in a multi-disciplinary team approach for selection and implementation of new or upgraded systems.
• Has basic knowledge of all phases of application programming including understanding of operating systems and utilities to perform responsibilities.
• Under supervision, will participate in application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization.

Job Responsibilities:

• With supervision, supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability.
• Provides appropriate escalation of critical issues as necessary.
• With supervision, performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests.
• Performs, with supervision, assigned projects in accordance with I.S. departmental/support standard procedures.
• Demonstrates flexibility and initiative in seeking and/or accepting additional assignments.
• Attends technical/professional training courses -seminar or self-study- for career development and job responsibility performance.