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Application Developer Expert

Iconma

Chicago, IL

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JOB DETAILS
LOCATION
Chicago, IL
POSTED
2 days ago
Our Client, a Commercial Banking company, is looking for an Application Developer Expert for their Chicago, IL/ Hybrid location.
 
Responsibilities:
  • Day-to-day production support for the Enterprise Content Management (ECM) platform
  • Support and enhancement of OpenText Content Server and integrated applications
  • Upcoming OpenText upgrade later this year
  • Implementation of approved Single Sign-On (SSO)
  • Application telemetry and monitoring integration
  • Ongoing BAU user support (access issues, incidents, break/fix)
  • Critical role supporting a business-essential ECM platform
  • Exposure to large-scale enterprise integrations (14+ integrated applications)
  • Mix of BAU support and project work (upgrades, SSO, monitoring)
  • ECM skillset
  • Collaborative, experienced manager and clear technical ownership
  • The Application Developer Expert will provide production support and project delivery for Enterprise Content Management (ECM) applications, primarily OpenText Content Server.
  • This role partners closely with business and technology stakeholders to ensure application stability, resolve incidents, support enhancements, and deliver key initiatives.
  • Responsibilities include incident, problem, and change management; system upgrades and integrations; security and compliance adherence; and active participation in major incidents and disaster recovery events.
  • The role requires strong ECM expertise, hands-on troubleshooting skills, and the ability to support both BAU operations and forward-looking technical projects.
 
Requirements:
  • 8+ years of application production support experience
  • Hands-on experience with OpenText Content Server (strongly preferred)
  • Other OpenText ECM products (e.g., Documentum) acceptable if recent/relevant
  • Experience with Enterprise Content Management / Electronic Document Management systems (ECM / EDMS)
  • Strong troubleshooting and incident management skills
  • Experience with ITIL processes (Incident, Change, Problem Management)
  • Ability to support integrated enterprise applications
  • Experience working in regulated environments with strong security standards
  • Experience with OpenText upgrades and migrations
  • Single Sign-On (SSO) integration experience
  • Application monitoring / telemetry tools
  • Azure or cloud technology familiarity
  • SQL query writing
  • File integration experience
  • Audit support and documentation experience
  • Strong communication and relationship-building skills
  • Ability to collaborate with cross-functional teams, vendors, and stakeholders
  • Problem-solving and critical-thinking mindset
  • Adaptable and comfortable in fast-paced production environments
  • Ability to mentor and support junior/intermediate team members
  • Proactive, dependable, and accountable
  • Strong experience in Enterprise Content Management (ECM) and its cloud products
  • Experience in Live Report / Web Report and workflow development in ECM Content Server
  • Experience in REST API, Smart UI customization, Appworks development
  • Experience in jQuery, HTML5, CSS along with good in OT Content Server functional knowledge and integration
  • Experience in troubleshooting issues to optimize business processes
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/