Analyst I, Media Strategy

Job Summary:

The Analyst I, Media Strategy position plays a key role in maintaining, monitoring and improving the documentation fulfillment and quality necessary to Resurgent's inventory management. This position reports to the

Roles & Responsibilities:

• Conducts new media document mapping and communicates with the team that loads documents into Resurgent's system, and manually indexes documents as needed

• Works with 12-16 sellers to remediate issues with corrupt files, missing documents or other remediation items

• Maintains and updates contract parameters and media sources in Media Tracking applications

• Manages the ad-hoc request queue for media documents

• Manages regular smoke detector type reports and exception reports that monitor regular document fulfillment

• Ad-hoc data analysis to dive into issue identification, provide data trending analysis and reporting required for slides and departmental updates.

Qualifications/Skills:

• 1 + years of experience performing business data analysis, back-office collection administration, or other collection industry related work experience preferred.

• Ability to grasp downstream process impact and data structure requirements.

• Ability to define problems, collect and analyze data and assist in solution development.

• Manage multiple tasks simultaneously, dealing with competing priorities and short timelines in a dynamic environment.

• Works well as an individual contributor and collaboratively within a team environment.

• Ability to work with a wide range of colleagues, tailor communication style, and work through conflict in a positive manner.

• Proficient in MS Word, Excel (charts, formulas, pivots) and PowerPoint for slide creation.

• Visio or process mapping tools a plus.

• SQL or other programming language experience a plus.

• Actively seek opportunities to improve SQL skills, data knowledge, and knowledge of Resurgent's business processes as role progresses.

Educational Requirements:

• Bachelor's degree in an analytical or quantitative field preferred.