Analyst Business Systems IT

Job Summary

Job Description

Key Responsibilities

Business & Functional Analysis

• Collaborate with Logistics, Transportation, Warehousing, and Revenue teams to gather and analyze business requirements.
• Translate transportation and logistics processes into functional and technical system requirements.
• Prepare detailed BRDs, CRDs, user stories, process flows, and impact analysis documents.
• Support solution design for inbound, outbound, intercompany, and returns transportation flows.

TMS Application Support & Enhancement

• Manage configuration changes, enhancements, and system optimizations within TMS platforms.
• Support carrier onboarding, rate management, tendering, tracking, and freight settlement processes.
• Provide production support for TMS applications with minimal downtime.
• Analyze incidents, perform root cause analysis, and coordinate fixes with internal teams and vendors.

Integration & Technical Coordination

• Work closely with IT, middleware, and external vendors to support TMS integrations with WMS, ERP (SAP), EDI, APIs, and carrier systems (Fedex, UPS, GLS, etc)
• Participate in system upgrades, patches, and new feature rollouts.

Testing & Release Management

• Create and execute UAT test scenarios and validate business outcomes.
• Support regression testing during releases and upgrades.
• Coordinate production deployments and post-deployment validations.

Stakeholder & Project Support

• Support Agile/Scrum ceremonies including backlog grooming and sprint planning.
• Provide user training, documentation, and post-implementation support.

RequiredSkills / Experience:

Qualifications

• Education: Bachelor’s degree in supply chain, Information Systems, Computer Science, or related field (Master’s preferred).
• Experience:
  • 8+ years of IT/Supply Chain experience with at least 3+ years in TMS analysis and integrations.
  • Hands-on experience with TMS platforms (Descartes TMS, Oracle OTM, Manhattan TMS, or equivalent).
  • Familiarity with parcel manifesting systems, carrier rating engines, routing optimization, and WMS shipping dependencies.
  • Strong knowledge of WMS-to-TMS integration touchpoints (order management, load planning, shipment execution, freight billing).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page 

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.