Amelia Developer ( Voice & Chat )
Valzo Soft Solutions LLC
San Antonio, TX
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JOB DETAILS
SALARY
$60–$65 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Automation, Call Centers, Customer Support/Service, IT Service Management (ITSM), JSON, LDAP (Lightweight Directory Access Protocol), Machine Learning, Natural Language Processing (NLP), Python Programming/Scripting Language, REST (Representational State Transfer), React.js, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), ServiceDesk, ServiceNow, Single Sign-On (SSO), Voice Chat, XML (EXtensible Markup Language)
LOCATION
San Antonio, TX
POSTED
2 days ago
Job Title: Amelia Developer ( Voice & Chat )
Location: San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ - onsite
Duration: 6 months
Key Skills & Experience to Highlight
- Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.
- Voice Bot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
- NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
- Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like ServiceNow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js
- Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.
- Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT
About the Company
V
Valzo Soft Solutions LLC
INDUSTRY
Computer Software