Ambulatory Analyst
Axelon Services Corporation
Aliso Viejo, CA
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JOB DETAILS
SKILLS
Analysis Skills, Clinical Information Systems, Communication Skills, Customer Support/Service, Data Analysis, Data Processing, Data Quality, Database Analysis, Disaster Recovery, Documentation, Epic Bones (Orthopedics), Epic Certification, Epic Healthy Planet, Epic Kaleidoscope (Ophthalmology), Epic MyChart, Epic Reporting, Epic Reporting Workbench, Epic Systems, Epic Wisdom (Dental), EpicCare Ambulatory, EpicCare Link, Feasibility Analysis, Functional Testing, Healthcare, Identify Issues, Integration Testing, Medical Record System, Needs Assessment, Network Administration/Management, Problem Solving Skills, Project Planning, Project Tracking, Project/Program Management, Relational Databases (RDBMS), Reporting Skills, Requirements Management, Resource Management, Software Administration, Software Development, Software Evaluation, Software Installation, Statistics, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Writing, Test Case, Test Plan/Schedule, Testing, Training/Teaching, Vendor/Supplier Evaluation
LOCATION
Aliso Viejo, CA
POSTED
11 days ago
Job Title: Ambulatory Analyst (Hybrid)
Location: Aliso Viejo, CA | Pay: 60/hr
Overview:
Provide general Epic Ambulatory application support. The role includes working on service desk tickets, optimization requests, project build, and other assigned duties.
Key Responsibilities:
- Provide general support for Epic Ambulatory application including Service Desk tickets, optimization requests, report build, and project build efforts
- Coordinate and lead workflow design discussions, documentation, system build/configuration, and testing
- Assess and optimize system designs based on user needs; customize systems to meet business requirements
- Create and execute project plans, timelines, and resource allocation; monitor progress and conduct regular meetings
- Facilitate governance processes across stakeholders and IT teams, including request lifecycle management
- Coordinate with CCSF departments, DPH IT, and third-party vendors to support data movement frameworks
- Analyze data processing needs; evaluate and recommend software solutions
- Develop system design specifications; conduct feasibility studies and vendor evaluations
- Lead integration and functional testing; develop testing plans, test cases, and reports; identify and resolve defects
- Perform data validation, data manipulation, database analysis, normalization, and support relational database development
- Monitor system maintenance, troubleshoot issues, and support disaster recovery and network operations
- Conduct user training and develop training materials; maintain technical and project documentation
- Facilitate communication between stakeholders, vendors, and teams; provide status updates and escalate issues
- Create reports and statistics to meet user and program requirements
- Support software installation, system updates, configuration changes, and application development tasks
- Participate in meetings, integrated testing, and other support/maintenance responsibilities; perform additional duties as assigned
Qualifications Required:
- Mastery of Epic Ambulatory application
- Current Epic Ambulatory certification
- Experience across all phases of clinical application implementation: discovery, validation, workflow/process design, build, testing (application and integrated), end-user training, go-live, optimization, maintenance, and upgrades
- Project management experience in complex, multi-stakeholder healthcare environments
- 5+ years of Epic EHR implementation experience
- Epic Ambulatory Certification and current CEE
- Experience with Epic Reporting Workbench
- Experience or certifications in Wisdom, Bones, Kaleidoscope, Healthy Planet, MyChart, EpicCare Link, and Compass Rose
- Strong communication experience for strategic and tactical deployments
- Experience with Epic integrated projects
About the Company
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