Administrative Sales Support
Interstate Advanced Materials
Boise, ID
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JOB DETAILS
JOB TYPE
Full-time
LOCATION
Boise, ID
POSTED
30+ days ago
Headquartered in Sacramento, CA, Interstate Advanced Materials is a family-owned company with over 170 team members across seven states. We’re an environmentally conscious, award-winning organization known for solving customer challenges through innovation, dedication, and teamwork.
As an Administrative Sales support team member, you’ll play a critical role in supporting our sales team by managing order processing, coordinating with internal departments, and ensuring our customers receive timely, accurate service. You’ll be part of a collaborative team that values curiosity, integrity, and continuous improvement.
If you bring energy, a strong work ethic, and a desire to grow, Interstate Advanced Materials may be exactly what you're looking for. At Interstate Advanced Materials, we don’t just offer a job—we offer a place to build your future.
Key Responsibilities: Administrative Support
- Answer and direct phone calls, emails, and inquiries, providing excellent customer service.
- Schedule and coordinate meetings and appointments with vendors and customers.
- Process credits, debits, and replacement orders accurately and promptly.
- Prepare and assist in the timely creation of sales quotes.
- Help develop and maintain standard operating procedures (SOPs).
- Provide ongoing support to the sales team to ensure smooth daily operations.
- Manage and update customer and prospect information in the CRM system.
- Process sales orders, track progress, and assist with any credit-related issues.
- Assist with the preparation and delivery of sales presentations, including note-taking during meetings.
- Address customer inquiries and concerns, ensuring high levels of satisfaction.
- Compile data for sales reports and performance analysis for management.
- Maintain accurate records of sales activities, contacts, and follow-up actions.
- Help manage the sales pipeline and track key metrics.
- Work closely with the sales team to execute sales strategies and initiatives on time.
Qualifications:
- Proven experience as an Administrative Assistant, Sales Assistant, or in a similar support role.
- Strong organizational skills with excellent time management abilities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with CRM software is a plus.
- Ability to handle multiple tasks, prioritize effectively, and work both independently and within a team.
- Detail-oriented, proactive, and able to manage a high-volume workload.
- Positive attitude with strong problem-solving skills.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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